Saturday, December 24, 2011

Reservation and Ticketing Officer Vacancy | Etihad Careers


Reservation and Ticketing Officer

Country
Libya

City
Tripoli

Department
Sales

Closing date
11 January 2012

Job Purpose
Successful candidate will supervise all front desk activities to optimize all guest interactions and satisfaction whilst ensuring compliance with all Etihad ticketing policies and procedures and high standards of customer service delivery to exceed guest expectations.

Responsibilities
Your responsibilities shall include but not limted to:

Supervise the efficient operations and monitor performance of the assigned team in order to achieve revenue, yield and volume targets.
Ensure team compliance with all Etihad reservation policies and procedures and standards of guest service
Handle day-to-day problem resolution, escalating to higher levels as required.

Assign duties, responsibilities, staff roster and leave records
Coach, counsel and motivate the team, evaluate performance in a meaningful way that recognizes staff achievements and provide opportunities for skills enhancement (i.e. schedule training in AUH, shadowing for new joiners etc); 
Keep self and the team up to date on product, service, policies and procedures through regular team meetings ensuring communication and understanding by team members.

Ensure all monies accounted for and TSR tallies
Ensure ticket stocks are correctly logged, stocked, stored and all material properly stocked and displayed.
In a state of flight disruption, ensure liaison with all involved (guests and colleagues alike) is managed in a positive manner and that revenue and guest satisfaction requirements are maintained.

Responsible for having queues, PTA issues, TODs and re-issues completed in a timely manner

Requirements
High school graduate with three to five years airline or travel agency experience in a reservations and ticketing role with at least two years supervisory experience

You must have:

The right to live and work in Libya.
Certificate/trained on reservation system*AMADEUS* - courses in reservations and ticketing
Airline advanced passenger tariff and pricing course
Recognized IATA or knowledge in rules and regulation of airline restrictions
Coaching skills 
Good written and oral English language skills
Ability to work under pressure and to short lead times
Able to work on own initiative
Good PC skills include Word, Excel, PowerPoint, Internet
Numerate
The Individual
OPERATING ENVIRONMENT: You have to:

Do Duty within standard retail opening hours; travel may be required for training; assistance at airport in support of EY ground operations team if required; unsocial hour in support of sales functions etc when required
**** Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad *****

Production Trainer Vacancy | Etihad Careers


Production Trainer

Country
UAE

City
Abu Dhabi

Department
Maintenance

Closing date
3 January 2012

Job Purpose
To manage, develop and mentor Trainee Engineers and Junior Technicians in all aspects of their practical development by executing a tailored On Job Training program.

Responsibilities
You will be responsible to:
Lead, develop & mentor Etihad Trainee Engineers & Technicians by monitoring and conducting on-job performance feedback and coaching to ensure that set annual aims and objectives are achieved and at the same time contribute to the on-going continual professional development of the individuals concerned.

Produce, devise and implement relevant policies and procedures specific to this position & the development of the Technical training function in line with regulatory requirements and corporate demands, creating an opportunity of growth and development for all employees.

Supervise the development process of Trainees Engineers in accordance with Career Development Paths and through conducting annual performance reviews.Ensure all Trainee Competency shortfalls are highlighted and addressed in a timely manner.
Perform maintenance certification duties as an authorized aircraft engineer by displaying proper procedural implementation and leading by example.

Where appropriate implement or provide advice on necessary changes in order to ensure quality standards and best practices are maintained.

Maintain and update staff training records of the Technical Division
Facilitate the department’s technical training goals by ensuring all training competencies are completed in a timely and effective manner.

Requirements
A valid GCAA license and or EASA Part 66 /ICAO type II and /or an appropriate Engineering degree.Recognized Apprenticeship in an Engineering discipline.

In addition to above; you are required to have the following:
Minimum 10 years experience in Line/ Base Maintenance. 5 years experience in a training role.
Formal technical training in at least 1 Etihad aircraft type
Certified trainer or recognized training qualification
Well developed communication and strong interpersonal skills
Excellent knowledge of engineering standards appropriate for an International airline
In depth knowledge of Aviation regulations (e.g. UAE GCAA or EASA)
Excellent command of English language
Computer literate (Microsoft Office applications)
Excellent presentation skills
Knowledge of Arabic is an advantage
**** Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad *****

Field Support Engineer vacancy | Etihad Careers


Field Support Engineer

Country
UAE

City
Abu Dhabi

Department
Maintenance

Closing date
3 January 2012

Job Purpose
The purpose of the Troubleshooter at Maintenance Control Centre (MCC) is to provide technical assistance to line maintenance at AUH and outstation in order to have the aircraft back in service at the right time. He coordinates all received information regarding technical problems in the daily operation and reviews technical history of aircraft. He monitors PFR’s via AIRMAN and AHM, PIREPS, MAREPS, in order to create and follow up with measures to be taken by the line maintenance organization for all Etihad aircraft at AUH and outstations whenever persist. He also creates the follow up work packages for repetitive defects in compliance with approved data.

Responsibilities
You will be responsible to:

Daily monitoring of aircraft condition in terms of discrepancies and deferrals related to aircraft and cabin system
Monitoring of repetitive discrepancies and deferrals
Active communication with MCC – Duty Manager in regards to aircraft condition and support during AOG situation at AUH and outstation
Ensures and follow up that the TSM and repair action is carried out by line maintenance at AUH and outstation accordingly
Support of line maintenance at AUH and outstation during troubleshooting at the aircraft
Monitoring of engine and APU oil consumption
Creates work packages for AUH Line and ensures they are delivered and understood.
Keeps record of all action taken.

Requirements
Valid Aircraft Maintenance Engineer License (ICAO, EASA66), and/or an appropriate Engineering degree. Minimum of 10 years airline industry experience in aircraft maintenance certification / maintenance management.

In addition to above; you are required to have the following:
Formal technical training in at least 2 Airframe / engines types of Etihad's fleet
Excellent knowledge of line and base maintenance operations, familiarity of maintenance regulations issued by an appropriate regulatory authority (preferably EASA and/or the U.A.E GCAA)
High standard of English language
High standard of computer literacy (Microsoft Office applications)
**** Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad *****

Cabin Appearance Duty Manager | Etihad Careers


Cabin Appearance Duty Manager

Country
UAE

City
Abu Dhabi

Department
Maintenance

Closing date
3 January 2012

Job Purpose
The Cabin Appearance Duty Manager is responsible to the Manager Cabin Maintenance for conformance to all CAR-OPS 1 requirements during incorporation of Cabin Maintenance. This will include Airworthiness Directives, Service Bulletins, NRs ensuring they are carried out in accordance with AMM, CMM, and Cabin Standards Manual with adherence to Etihad’s Sub-Part M (maintenance) approval within the Etihad Air Operator Certificate (AOC).

Responsibilities
You will be responsible to:
Liaise closely with all concerned departments to ensure communication and coordination of cabin maintenance activities.

Review and monitor the status of cabin maintenance work assigned ensuring high standards of quality and work is carried out in accordance with AMM, CMM and the Cabin Standards manual.
Resolve technical problems and provide effective solutions in accordance with all policies and standards
Manage and coach all works and contracted suppliers who physically perform Cabin Maintenance. He analyses and monitors the condition of Etihad cabin condition, and the work performance of the staff and parties involved.

Working with and assisting Etihad Engineering, external BFE vendors in resolving in-service issues and providing probable causes and solutions.

Evaluate technical information from various parties and to then make competent decisions to provide clear direction to your Shift Leaders & Team Leaders.

Keep teams updated with latest cabin technical information through regular staff briefings.

Ensure workplace safety, effective working practices and compliance with all policies and procedures.

Monitoring aircraft documentation to ensure it is completed in an accurate and timely manner and ensuring that the aircraft cabins are certified for release to service.

Proactively monitor his staffs health and safety requirements and raise risk assessments when required.

Requirements
Must have had formal training of an aeronautical nature and be a holder of JAR 66 license, in addition have extensive knowledge in Cabin Maintenance gained through experience.

In addition to above; you are required to have the following:
Post holder must be able to demonstrate a sound knowledge of cabin maintenance gained over a period of not less than 10 years, with a proven track of success in cabin maintenance from previous employment.
Excellent written and verbal communication skills
High computer literacy
Excellent knowledge of aviation regulations (e.g. JAA, EASA, FAA and/or UAE GCAA)
Excellent knowledge of cabin line maintenance operations 
**** Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad *****

Senior Manager, eCommerce Development | Etihad careers


Senior Manager, eCommerce Development

Country
UAE

City
Abu Dhabi

Department
Direct Sales

Closing date
2 January 2012

Job Purpose
You will be responsible for developing and establishing Etihad Airways as “Best of Breed” airline in eCommerce, making Etihadairways.com the world’s leading airline website, and a leader amongst travel and eCommerce websites in terms of functionality, usability and ROI.

Responsibilities
In addition, you will be responsible for:

Managing day to day operations and development of the airline website – prioritizing internal developments, fixes and issue resolution. The role will also manage the E-Commerce operational and capital expenses budgets related to the website.

Ensuring that online airline sales and ancillary revenues are maximized, self service customer tools are further developed and implemented, key customer service levels are achieved and promotional and brand messages are effectively communicated to the global market.

Implementing the website elements of the digital strategy to grow etihad.com’s revenue and delivering ongoing profitability cost savings.

Managing the implementation of the eCommerce strategy in line with Etihad’s digtal strategy team to identify, budget and priortise new projects, such as new site editions, websites and booking engine enhancements.
Actively running and managing the eCommerce team and supporting vendors to increase conversion ratio, order size and frequency of bookings.

Managing the eCommerce operational and capital expenses budgets related to the website to maximize returns against targets and KPIs, and provide detailed reporting for the division.
Managing the prioritization of new developments and BAU activity to support business activities and processes.

Requirements
Minimum of 7 years of experience in eCommerce and IT within airline or travel related industry at senior management level managing eCommerce and website teams.

You are required to have the following:
Successful track record in eCommerce and managing global multi million dollar eCommerce websites.
High level of understanding of the current eCommerce environment within and outside the airline industry and a clear vision of online customer trends and requirements.
A proven track record in eCommerce vendor management and product development and delivery.
Strategic planning and project management skills.
Specific knowledge in digital distribution channels (eCommerce, Mobile Commerce and self service).
Reservations & Ticketing.
IATA regulations on eTicketing.
eCommece, current standards and emerging internet technologies.
Online selling techniques.
**** Etihad Airways For More Information about Etihad careers and apply Etihad careers online visit : Etihad Careers or Etihad *****

Sales Representative | Etihad Careers

Sales Representative - Bangkok

Country
THAILAND

City
Bangkok

Department
Sales

Closing date
4 January 2012

Job Purpose
Achieve and build sales of Etihad’s products and services by developing solid relationships with Travel Industry partners and Corporate accounts who are based in Thailand.

Take a proactive approach towards the achievement of pre-determined sales / growth targets.
Demonstrate superior presentation and communication skills in order to educate travel industry partners on market leading products and services.

Identify key incremental revenue opportunities and achieve set revenue targets
Evaluate and report all trade and competitor activity to ensure company maintains market awareness.
Take a strategic approach to developing and maintaining brand awareness and recognition.
Demonstrate the highest level of professionalism and work ethic
Complete all administration duties accurately, effectively and in a timely manner
Willing to work long and unusual hours, if required.

Responsibilities
Achieve the set revenue, yield and volume targets
Complete and execute individual account development plans for top 20% of agents
Sales calls to focus on top 20% of agents
Ensure territory activity is within agreed cost of sale targets
All sales activity to be recorded in SF
Develop relationship with Travel Industry partners and Corporate accounts
Evaluate and report all trade and competitor activity to ensure company maintains market awareness.

Monday, December 19, 2011

Sales Representative vacancy | Etihad careers



CountryJORDAN
CityAmman
DepartmentSales
Closing date2 January 2012
Job Purpose
  • To achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients.
  • To promote the Etihad brand, products and services through the primary distribution channels available
  • To negotiate & account manage commercial agreements with top national accounts
Responsibilities
Your responsibilities shall include but not limited to: 
  • Achieve the set revenue, yield and volume targets by zone
  • Complete, submit and agree weekly call plan of sales activity
  • Complete and execute individual account development plans for top 20% of agents
  • Ensure territory activity is within agreed cost of sale targets
  • Implement sales territory marketing plan to agreed activity
  • All sales activity to be recorded in SFA data base
  • Sales calls to focus on top 20% of agents/corporates
  • MIDT to be used to plan sales objectives

RequirementsQualifications and Education:
  • Educated to degree level or equivalent
Experience:
  • Three years airline or travel industry experience with a minimum of 1 years in a sales role
Training:
  • Negotiation and Sales techniques
  • Presentation skills
  • Account Development Planning
  • MIDT, Sales Force Automation systems
  • Reservations and Ticketing
Knowledge:
  • Good written and oral English language skills
  • Ability to work under pressure and to short lead times.
  • Self starter with strong planning, presentation, communication, and interpersonal skills.
  • Good analytical skills to make positive use of broad range of data and information.
  • Good PC skills include Word, Excel, PowerPoint, Internet.

Friday, December 2, 2011

AS Program Manager Vacancy | Cisco Careers



Requisition #: R903824
Location: UNITED STATES.TEXAS.DALLAS
Job Title: AS Program Manager
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Cisco seeks an Advanced Services Program Manager. In this role, you will be focusing on ensuring the success of customer deployments, managing the planning and execution of optimization efforts, and coordinating the interaction of internal, partner and customer resources toward the completion of key services projects. This position requires a strong knowledge of Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources. The ideal candidate has extensive industry experience and is comfortable working in a cross-functional team environment that is global in reach.

Responsibilities:
- Manages multiple deployment project's including the creation of project plans, with financial, resource and material requirements.
- Participates in the preparation of proposals and agreements.
- Assists customer in the assessment, planning and management of related network projects.
- Manages project staff including project engineers, vendors, partners or subcontractors.
- Manages projects from start to completion including the resolution of project issues.
- Interacts with customer and internal decision-makers with similar technical skills.
- Communicates with the customer, Project Mgrs and/or Engineers, Account Mgrs, GSM team or subcontractors regarding project/engagement status.
- Accountable for the successful implementation of multiple projects, including the delivery of the total business solution on time, within budget and to the customer's satisfaction.
- Typically manages projects that create product absorption of $2 million or higher.
- Works independently.

Requirements:
- Typically requires BS/BA degree or equivalent plus 6-8 years related experience in networking/telecommunications industry plus 1-3 years Project Management experience in the implementation and deployment of networks.
- Working knowledge of system integration and network architectures.
- Ability to identify system requirements and recommend methods, processes and tools required for optimal deployment.

- Basic knowledge of routing, routing protocols, intranet and internet end-to-end solutions for one or more of the following technologies: Campus LAN, WAN, remote access, IBM networking, multi-service networks, security, ATM/packet switched networks and Operation Support Systems (OSS), Unified Communication, Wireless, and Security.

- Proven ability to balance multiple tasks.
- Strong communication and presentation skills.
- Familiarity with partner services delivery model.
- Ability to work independently in remote customer sites.
- PMP Certification (or equivalent) strongly preferred.

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Advanced Services Project Manager Vacancy | Cisco Careers



Requisition #: R902697
Location: UNITED STATES.NORTH CAROLINA.RESEARCH TRIANGLE PAR
Job Title: Advanced Services Project Manager
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: The Cisco Advanced Services team seeks an AS Project Manager. This position has a heavy metric reporting component, managing the Delivery SLA’s, Service Request management and process engineering. In this role, you will be focusing on ensuring the success of reactive, break-fix projects, managing the planning and execution of optimization efforts, and coordinating the interaction of internal, partner and customer resources toward the completion of key services projects.

This position requires a strong knowledge of Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources. The ideal candidate has extensive experience dealing with large financial institutions and is comfortable working in a cross-functional team environment that is global in reach. This candidate will have extensive customer relationship management experience. This is a great chance to advance your knowledge, develop both technical and management skills, and open up a variety of career advancement opportunities as part of a leading innovator in today's networking technology industry.

Manages large/complex customer facing projects or multiple projects. Creation of a project schedule and plan with financial, resource and material requirements. Manages the project from start to completion, including the resolution of escalated project issues. Presents service business value to customers for new or existing business. Influences the customer in the assessment, planning and management of related network projects. May manage internal projects/programs within Cisco. May Program Manage ongoing optimization service to deployed customer networks. Acts as a mentor to other Project Managers. Works with the Program Management Community to further develop the PM/PGM role, processes and operations.

Typically requires BS/BA degree or equivalent plus 6+ years related experience in networking/telecommunications industry OR min 4-5 years managing LAN and/or WAN network implementation and support PLUS 4-5 years in a Clearly defined Senior Project Management role. Six Sigma Black belt and ITIL preferred.

Project/Program Management experience in the deployment of leading edge technologies in a highly complex commercial environment. Has basic knowledge of routing, routing protocols, switching, internet and general network architecture has demonstrated clear leadership skills and experience working with large project teams and strategic account teams. Has a good knowledge of the sales process including risk assessment and scoping. Has demonstrated a good understanding of the legal issues with contracts as well as experience in developing Statements of Work. Has demonstrated advanced negotiation and presentation skills. Understands the organization, its aims and processes.

Requirements:
Typically requires BS, CS, or University degree equivalent plus 8-10 years relevant project management experience in network engineering or telecommunications support environment. Advanced degree strongly preferred.

- Must possess strong account management skills.
- Minimum 3 years of experience in high-level support.
- Large-scale project skills.
- In-depth knowledge of project management, resource scheduling and strong multi-tasking.
- 3+ yrs experience supporting large-scale enterprise customers is required.
- 3+ yrs external customer facing experience required.

Six Sigma and ITIL are strongly preferred.

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Network Consulting Engineer Vacancy | Cisco Careers



Requisition #: R898709
Location: UNITED STATES.NORTH CAROLINA.RESEARCH TRIANGLE PAR
Job Title: Network Consulting Engineer- Unified Communications
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: The Unified Communications Network Consulting Engineer will work closely with the sales team, the AS delivery team, Business Units and the Solutions Engineering group in delivery of UC solution designs, test plans and operations guides. This NCE will have to be a team player who actively mentors and learns from peers. This NCE will also be expected to develop and cultivate customer relationships in a deeply complex political climate.

Candidates must be familiar with the following




Cisco Unity, CUE and Unity Connection

Voice Gateways/Gatekeeper

Video

Voicemail Networking

VoIP protocols such as SIP, MGCP, SCCP, H.323, RTP/SRTP

Cisco Emergency Responder (CER)

IP internetworking

Voice critical network functions and features (QoS, SRST, VGs, etc)


Qualifications:

Minimum of 5 - 7 years experience required in Voice and Voice-related disciplines in design and implementation services.

Experience with large, muli-cluster Cisco UC environments

Must have hands on experience with the configuration and support of Cisco UC environments

Minimum Cisco CCVP, prefer CCIE Voice

Networking knowledge (i.e. routers and switches) and an expert level understanding of Cisco UCM.

A strong understanding of dial plan schemes, trunking, transmissions and reporting of trunking and capacity metrics are a must.

Extensive knowledge in VoIP transport such as, H.323, SIP, Inter Cluster Trunking, Call Admission and Control mechanisms, centralization of call processing and Trunking services and network policy enforcement (i.e. QoS).

Experience in configuring Cisco IOS based media gateway devices for ISDN PRI connections, as well as an understanding of advanced IP to IP gateway functionality.

The ability to assemble professional documents based on existing templates, ability to provide accurate job descriptions with needed hours for completion. Must understand project delivery lifecycle management, the concept of a Detailed Design, Test and Certification methodologies, Back-Out and Validation plans and procedures.

Familiarity with next generation technologies such as Unified Communications, Session Boarder Controller (SBC), Session Management, IMS concepts etc. is a must.

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Technical Leader Software Engineering Vacancy | Cisco Careers



Requisition #: R899063
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Technical Leader Software Engineering
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: No
Job Description: Technical Leader Software Engineering
-----------------------------------
This is an excellent opportunity for a software engineer to take ownership and deliver leading edge software in a core networking product. The engineer will design and implement high performance software for core switch/routers with the objective of making orders of magnitude improvements in performance.

The candidate should be self driven and have the ability and willingness to carry a project to completion. This includes requirements gathering, design, coding, testing, project management and documentation.

Skills Required:
================
o Expertise in C and C++ and one ore more scripting languages (Perl, Python, shell).
o Excellent familiarity with a Unix development environment: system setup, gdb, make/gmake, cscope, ctags, gcc, prof/gprof etc.
o Knowledge of testing, profiling and optimization of large scale system software
o Experience with sorting and searching algorithms, advanced data structures and operations research.

Additional Experience:
================
o Solid understanding of networking fundamentals: TCP/IP, multicast, MPLS, IPv6.
o Familiarity with FIBs, ACLs, Netflow, forwarding basics, TCAM3/TCAM4
o Driver development experience in a Linux environment desirable.
o Experience working with IOS, Cat4K, Cat6K, NXOS, and N7K development.
o Solid understanding of advanced algorithms and data structures such as hashing, tries, Poisson distribution, Shannon entropy, NP-completeness.

Education:
==========
o B.S. or M.S. in Computer Science with 7+ years experience


****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Video Applications Developer Vacancy | Cisco Careers



Requisition #: R899684
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Video Applications Developer
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Video Applications Developer

The IP Video Systems (IPVS) team is leading the development of products within the Cisco Videoscape solution, with the target of creating a unified video delivery model, where video content can be consumed at any time, and on multiple screens - TV, PC, and mobile devices, where users can effortlessly shift between the different devices.

We are looking for highly motivated software engineers to work in the area of application development within the Videoscape architecture. This team is responsible for developing innovative applications and services which utilize the Videoscape infrastructure. You will be able to interact across the various Videoscape components to create applications providing next generation services such as Network DVR, Linear and VOD streaming to STB and handheld devices, navigation and discovery of content, etc. Candidate should have practical experience with Web Service technologies, including SOAP, JSON, HTTP, XML, HTML5, etc.


Responsibilities include:
1. Working with various teams within the BU as well as cross BU collaboration to drive the adoption of the new technology areas.

2. Identify, architect, design, develop and drive innovative features for our industry leading content distribution and delivery products.

3. Lead the development effort and work closely with other team members in both local and remote office locations

4. Productize the ideas and solutions through the design, implementation, testing, and documentation phases. Contribute to small subsystem architecture design. Write complete functional and design specs. Develop multiple modules of code. Write major portions of unit and integration test plan. Perform complex subsystem level unit and integration tests. Identify and resolve problems found during internal verification testing at customer sites.

5. Follow relevant technology trends, standards, and industry direction.

Requirements:
1. 5+ years experience of hands on development on Unix/Linux.
2. Expert programming skills in C/C++ or Java.
3. Knowledge of protocols such as RTP, RTSP, and MPEG is a plus

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Data Center/Nexus Network Consulting Engineer Vacancy | Cisco Careers



Requisition #: R901676
Location: UNITED STATES.TEXAS.DALLAS
Job Title: Data Center/Nexus Network Consulting Engineer
Region: AMERICAS
Area of Interest: Cisco Services (Formerly Customer Advocacy)
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: Cisco seeks a Network Consulting Engineer to help customers maximize network availability and functionality to achieve their business goals. The NCE delivers the technologies, solutions and services customers need to expertly manage their networks. In this role, you will be "Cisco's face to the customer," working in a fast-paced, high-impact environment as a visible contributor delivering on our commtments.

The ideal candidate is a creative problem solver, comfortable with challenging the status quo and rapidly responding to escalated issues. With a seasoned mix of broad networking knowledge and specific area expertise, as well as excellent Customer Relationship Management (CRM) skills, you're well positioned to become a trusted advisor capable of building solid, long-term relationships with customers.

The ideal candidate will have deep technical expertise with design of datacenter server/applications, network and storage architecture, industry wide understanding of datacenter infrastructure applications (operating systems, databases, replication/disaster recovery, and data protection, expertise with server operating systems, databases, business applications, storage infrastructure, and application integration with respect to infrastructure. In addition, experience with developing business case and ROI, IT people/process consulting knowledge and experience, understanding of datacenter physical requirements like power, cooling, cabling etc., operations experience and working knowledge in implementing management and monitoring infrastructure for the datacenter.

Strong consulting skills are a requirement for this position as customer presentations of services and solutions will needed to be delivered on a daily basis. Knowledge and experience on holistic data center virtualization (spanning compute, storage, security and networking services like server load balancing etc) is highly desirable. Additionally in-depth technical and work related experience in one or more of these key technology areas:

- OSI Layer 2 and 3 switching /routing(OSPF, EIGRP,ISIS, BGP )
- Content Switching (OSI Layer 4-7 Switching, Load balancers)
- Servers and Application understanding
- Caching and Content Delivery
- Security and Firewall technologies
- Campus and Datacenter Technologies

Typically requires BS, CS, or University degree equivalent plus 6-8 years experience in network engineering or telecommunications support environment. Advanced degree strongly preferred.CCIE strongly preferred.

Expert level knowledge in TWO of the following and strong knowledge in all other areas of: IP internetworking, IBM internetworking, LAN Switching, ATM Voice technologies, IP Telephony, SAN, CDN, Optical, Wireless, IPCC. WAN protocols (Frame Relay, ISDN). IP Routing protocols (IGRP, OSPF, EIGRP, BGP).

Senior QA Engineer Vacancy | Cisco Careers



Requisition #: R902874
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Senior QA Engineer (DevTest)
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: Cisco's Emerging Technologies Group (ETG) focuses on creating solutions in new and adjacent technology markets and is looking for high energy, high impact individuals who want to help shape Cisco's future by building our next $1B business.

The Media eXperience and Analytics Business Unit (MXABU), is developing a product that will dramatically increase Video Search, Collaboration and Information sharing across an enterprise. Combining Cisco's presence in the network with its collaboration tools, MXABU is in a unique position to offer a differentiated and compelling solution for our enterprise customers.

Job Description:
As a Senior Quality Assurance Engineer in MXABU within Cisco Emerging Technology Group (ETG), you will be responsible for performing a variety of QA Engineering tasks including;

- Video streaming, recording, transcoding and Search optimization product testing
- Video and Audio quality testing, system performance & Stress testing, Chassis based platform or appliance testing
- Caching optimizations, content delivery, network protocols
- Build complex test infrastructure for our wide array of distributed computing systems and architecture that span Search for People, Video and Documents.
- Working on the Video content generation, analysis and streaming technologies while also training and mentoring other team members.
- Running automated scripts using ATS, eARMS, QTP, Selenium, TCL and other scripting platform/languages

Your responsibilities may also include aspects of task management, release engineering, task delegation, team coordination, and production monitoring, supporting customers.

Detailed description:
* Create and drive the Quality engineering teams vision for tools and processes that optimize time
to market while focusing on operational efficiencies without sacrificing high quality.
* Performing root cause analysis to identify problems in design and/or implementation
* Ability to define and manage QA projects
* Ability to work cross functionally with all levels of the organization to drive beneficial change.
* Be a part of a new, highly energetic, fun and visible team responsible for the next generation of products
* Work closely with software developers, product managers and program managers to
understand the product architecture and work on identifying, designing or enhancing existing test
frameworks to support back-end test development and unit tests.
* Participate in requirements and design reviews of new functionality.
* Develop and maintain automated front end/back-end test cases, identify test strategies, and automate test cases in a suite of tools that include Selenium/TestNG
* Work closely with developers and system architects.
* Strong work ethic and being self-motivated, driven and having ability to continuously looking for ways to work more efficiently by way of
process improvement or automation is key.
* Must be able to communicate your ideas for consideration and proposal.

Technical Marketing Engineer Vacancy | Cisco Careers



Requisition #: R910707
Location: UNITED STATES.CALIFORNIA.SAN JOSE
Job Title: Technical Marketing Engineer
Region: AMERICAS
Area of Interest: Marketing
Level of Experience: Experienced - Manager
Flexible Work Option: Yes

Job Description: Mobility at Cisco is on the M.O.V.E. The Service Provider Mobility Team within Cisco is looking for a Technical Marketing Engineer to work on our cross-business unit SP Wi-Fi Whole Offer Solution Technical Marketing efforts.

The SP Wi-Fi opportunity is a $1.6 Billion dollar market over the next 3 years. The SP Wi-Fi Whole Offer Team is focused on delivering every aspect of an SP Wi-Fi solution to carriers, MSOs and MNOs around the globe.

The Technical Marketing Engineer for SP Wi-Fi whole offer will focus on working with the individual business units and the SP Mobile Architect to drive comprehensive technical marketing activites spanning customer trials, POCs, demonstrations, technical requirements, field & customer training and competitive analysis. Since this is a solution effort, cross-organization collaboration skills, deep understanding of Cisco technology and technical marketing organizations and a strong willingness to drive a “start-up” within Cisco is critical. Activities include but are not limited to:
• Customer / field technical training
• Customer POC/Trial/Demonstrations
• Customer TDM presentation on solution
• Industry standards work
• Technical marketing leadership for solution
• Competitive analysis

The job requires a close working relationship with Sales, Marketing, Engineering, Architecture and Product Management teams.

Proven business and technical expertise and extensive product marketing engineering experience.
Demonstrates strategic skills.
Excellent working relationship with press and individual analysts.
Ability to formulate and deliver highly complex presentations internally and externally.

Typically requires BSCS or BSEE or equivalent plus 10+ years related experience.

Success factors:
Communicate and influence effectively
Ability to solve problems
Teamwork and partnerships
Achieve cross-BU influence and relevancy
Time/Project management
Ability to multitask
Champion Improvements Negotiation skills
Ability to think globally
Demonstrate leadership
Plan, react, anticipate and solve problems proactively

****
For More Information about Cisco jobs and apply online visit : Cisco Careers or Cisco Website
*****

Software Test Engineer III Vacancy | Cisco Careers



Requisition #: R911010
Location: UNITED STATES.CALIFORNIA.MILPITAS
Job Title: Software Test Engineer III
Region: AMERICAS
Area of Interest: Engineering - Software
Level of Experience: Experienced - Non Manager
Flexible Work Option: Yes

Job Description: Cisco seeks a Software Test Engineer responsible for the complete testing and release cycle of Cisco hardware and software, including review of product requirements and development and industry specifications, as well as writing, automating and executing test plans. The ideal candidate demonstrates the ability to learn new technologies and related testing techniques quickly to keep up with rapidly evolving industry trends. The role calls for a tenacious and patient engineer with strong multitasking and problem-solving skills, and an ability to promote cooperation among team colleagues.

Participate on a project team of engineers involved in the release and test of Cisco software, that may include any of the following list of responsibilities: Design, develop, execute and document software test cases used to test inter-networking product functionality and interoperability. Write and execute major portions product and system test plans. Debug low complexity problems to identify problem areas. Develop product regression test suites.

Typically requires BSEE/CS plus 2-4+ yrs related experience, or a MSEE/CS combined with 1-2 years of related experience. 3-6+ years related experience. BSEE/ET or equivalent.

Higher proficiency in test tools/ techniques. Thorough knowledge of manufacturing test processes. Familiarity with test strategy - design for test guidelines. Ability to interact cross-functionally. Modifies test tools (hardware/software) as appropriate to meet service requirements. Creates and documents test processes.
In-depth knowledge of one or more of the LAN/WAN and network layer protocols, proficiency with internal interfaces and process interactions.

Full use and application of standard networking theories, concepts, and techniques. Some understanding of test engineering principles. Understand product level architecture. Ability to multitask. Ability to solve problems of moderate scope. Ability to develop test scripts. Works under general supervision. Follows established procedures. Work is reviewed for soundness of technical judgment and overall adequacy and accuracy.

Requires minimum to no supervision. Ability to make most decisions or recommendations with no supervision. Under limited supervision, identifies and resolves moderately complex problems. Project/process focus. Exercises judgment within defined procedures and practices to determine appropriate action. Excellent written and verbal communications, team and people skills. Shares information and communicates clearly to team members. Encourages and accepts personal feedback. Promotes cooperation between team members. Solves a variety of problems of moderate scope.

Finance Analyst - Advanced Services Vacancy | Cisco Careers



Requisition #: R899788
Location: UNITED STATES.GEORGIA.ATLANTA
Job Title: Finance Analyst - Advanced Services
Region: AMERICAS
Area of Interest: Finance
Level of Experience: Experienced - Non Manager
Flexible Work Option: No

Job Description: It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are.

People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.

Senior Finance Business Analyst supporting the Americas Service Provider Advanced Services (AS) Business.
- Provides monthly, quarterly, and annual expense management vs. assigned budgets and overall cost reporting. This includes tracking of delivery, partner and shared COGS. Also maintains pro-forma costing per customer account.

- Partners with the delivery and operations teams on financial policies, processes, forecasting and tools. Lead financial support for Oracle projects and roadmap development.

- Works cross-functionally to streamline processes and drive automation to deliver improved business intelligence

- Forecasts, analyzes, prepares and recommends changes to financial and operational information. Integral in creation of budgets/forecasts and driving team toward achieving the desired goals, while ensuring compliance to internal standards.

- Collects and analyzes financial and business information, communicating the information and impact to the organization.

- Maintains and generates accurate accounting records and support/analysis for entries to ledgers.

Thursday, December 1, 2011

Job Openings of Application Developer | IBM Careers



Application Developer

Job ID GBS-0438562
Job type Full-time Complementary
Work country Egypt
Posted 02-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset WebSphere Business Integration Message Broker
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in translating IT requirements in the design, development, and assembly of components to create custom information systems. Typical examples of the deliverables are functional and technical designs, models, components, code, unit tests, and documentation. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Remote Software Support Specialist for Multinational clients Vacancy | IBM Careers



Remote Software Support Specialist for Multinational clients (English-speaking)

Job ID GTS-0432787
Job type Full-time Complementary
Work country Egypt
Posted 20-Sep-2011
Work city Cairo
Job area Consulting & Services
Travel No travel
Job category Product Services
Business unit MTS
Job role Remote Technical Support
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
For IBM's Multinational clients, Software Support Specialists are required to deliver Remote Technical Software Support Services in English by:

• Providing initial remote technical software support for unix-based OS to clients
• Interacting with client and IBM functions consistently until problem solution
• Analyzing problems/situations, understanding problem impact on client business
• Applying problem solving techniques
• Responding to client queries, providing timely resolutions to client issues
• Maintaining highest client satisfaction
• Maintaining positive client relationships even in severe and pressurized situations
• Performing problem management and end-to-end problem ownership
• Logging all related activities for each customer query and handling client data securely
• Employing IBM's standard support delivery methodologies and tools
• Performing in international software support delivery processes and environments
• Participating in scheduled offshift (callout)
• Working hours (2pm -2am), Weekends & Holidays will be according to US time as well.

The team's location is Cairo, Egypt.
In an initial phase training will be provided to gain IBM specific product knowledge and getting used to IBM's software support processes and tools. This would be provided in Cairo.

Traits and competencies wanted
• Technical
• Problem solver
• Excellent communication and listening skills
• Team player
• Very good analytical skills
• Eagerness/willingness to learn
• Ability to perform under pressure
• Ability to multitask


Skills and experience wanted
• Required:
• English fluent (both written and verbal), with neutral accent and good language comprehension
• College degree in relevant field (i.e. computer science, engineering, etc..)
• Some IT experience (2 yrs +), through business or personal interest
• Sound problem determination and troubleshooting skills
• Willingness to work in swing/night shifts (US primeshift)
• Knowledge of a UNIX operating system is highly desired
• Desired:
• AIX experience / certification(s)
• Customer facing experience
• C programming and/or scripting experience
• Technical Support experience by phone and email / Remote Delivery experience
• Knowledge of IT technology & infrastructure

Application Architect Vacancy | IBM Careers



Application Architect

Job ID GBS-0437094
Job type Full-time Complementary
Work country Egypt
Posted 25-Sep-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Architect
Business unit GD
Job role Application Architect
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Are you a talented professional interested in applying your expertise to get real business value for clients? As an Application Architect, you'll team with some of the best minds in the industry to create innovative high quality solutions focused on clients' business needs.

What does it take?
First and foremost, you'll be designing applications required to automate business processes, and meet business needs. Often, resulting designs may run on multiple platforms and be composed of multiple software packages and custom components.

You'll define best practices in the critical evaluation, selection and/or development of the software components and hardware requirements of applications and data. You'll use your expertise in application development to evaluate and select development methods, processes, best practices and tools.

Finally, you'll be responsible for applications-related quality, performance, availability, scalability and integrity, ensuring application usability, for instance, through a high-quality functional interface to applications.

Be a leader at an industry-leading company. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Application Developer Vacancy | IBM Careers



Application Developer

Job ID GBS-0439806
Job type Full-time Complementary
Work country Egypt
Posted 09-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset J2EE
Commissionable/Sales-Incentive jobs only No

Job description
In this job role you'll use your expertise in translating IT requirements into great design, as well as development and assembly of components, coding, unit testing and documentation, to create custom information systems for our clients. Applicants should also be specialists who primarily apply their technical skills in an internal or external customer billable services, and implementation, environment.

Required
Bachelor's Degree
At least 1 year experience in Application Development-J2EE
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Business Analyst Vacancy | IBM Careers



Business Analyst

Job ID GBS-0439909
Job type Full-time Complementary
Work country Egypt
Posted 10-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel Job category IT Specialist
Business unit GD Job role Business Analyst
Job role skillset Technical Requirements
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. Business analysts act as the interpreters between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis. IT Specialists in this role primarily apply their technical and business process skills in an internal or external customer billable services and implementation environment.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

MEA Channel Marketing Communication Lead Vacancy | IBM Careers



MEA Channel Marketing Communication Lead

Job ID S_D-0440595
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Marketing & Communications
Travel No travel
Job category Marketing & Communications
Business unit GblBP&MM
Job role Marketing & Communications Operations Professional
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Marketing & Communications Operations (MCO) ensures the Marketing & Communications (M&C) organization model and management system supports business strategies and goals to drive operational efficiency and effectiveness, transformational change and operational transactions for the Marketing & Communications function.

As the trusted advisor of the M&C Leadership team, MCO drives the adoption of organization models, processes and automation, implements appropriate planning and measurement systems, collects and reports defined metrics and provides analysis and insight into business performance. MCO assists M&C professionals to operationalize strategies by making investments and tradeoffs consistent with the marketing plans in BU, GMT/IMT and/or GMU/IOT. MCO also deploys/tailors M&C specific programs to aid talent development and purposeful learning activities.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Job Openings of CRM Consultant | IBM Careers



CRM Consultant

Job ID GBS-0440592
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Consultant
Business unit ConServ
Job role Package Solution Consultant
Job role skillset CRM Applications
Commissionable/Sales-Incentive jobs only No

Job description
Be a Package Solution Consultant at IBM. You won't just be solving IT problems, you'll be working with our top-tier clients to help them meet their business needs through innovative solutions. You'll be a trusted advisor, helping our clients make better, informed decisions. How? Using in-depth consulting skills, business knowledge, and packaged solution expertise, you'll work directly with clients to select, implement, support and effectively integrate IBM's world-class packaged technology solutions into their diverse business environments.

At IBM, you'll get experience with projects that span the globe, and work with the world's largest experienced services skill pool, in more than 170 countries worldwide. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

CRM Delivery Cust Svc Rep - English Vacancy | IBM Careers



CRM Delivery Cust Svc Rep - English

Job ID BPD-0441074
Job type Full-time Complementary
Work country Egypt
Posted 15-Oct-2011
Work city Cairo
Job area Operations (all other)
Travel No travel
Job category Enterprise Operations
Business unit CRMProcOps
Job role CRM Delivery Cust Svc Rep
Job role skillset Delivery Operations Support
Commissionable/Sales-Incentive jobs only No

Job description
Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR).

Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide.

In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more.

You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers.

We've been creating the products and services that businesses want for more than 100 years. Join us.

Interested in learning more about IBM? Check out the IBM Global Careers newsletter.


Required
Bachelor's Degree
English: Intermediate

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Subject Matter Expert Vacancy | IBM Careers



Telecom Subject Matter Expert

Job ID GBS-0443045
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
An experienced Practice Leader is needed for the GBS Global Center of Competence for Telecommunication, Media and Entertainment. Must have the ability to (1) Execute, help sell, and deliver integrated solutions targeted specifically for the Telco industry, for both current IBM accounts as well as new client opportunities, and for both Global Business Services (GBS) and Global Technology Services (GTS),(2) Provide executive level deep Telco Industry subject matter expertise in the areas of end to end business process transformation, BSS/OSS application integration, and Next Generation Network technology. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)
Outsourcing Operations, Applications, and Services
Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
Leadership

Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Minimum 10 to 15 years of experiences in the Telecom Industry. Proven ability to lead and support large scale complex projects transforming new or existing processes, operations, or solutions.
Proven ability to lead/support large software architecture planning and delivery projects.

Additional information:

This position is open only to candidates resident in the Middle East & African region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Enterprise Architect Vacancy | IBM Careers



Telecom Enterprise Architect

Job ID GBS-0443071
Job type Full-time Regular
Work country Multiple (EG, ZA, AE, SA, KE, MA, NG)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Provide expertise in developing Enterprise Architectures in the Telecommunications Industry and translating these into Solution Architectures. Designs solutions that comprise end to end enterprise integration. Solutions designed may run on multiple platforms and may be composed of multiple software packages. This role is responsible for performance, availability and scalability of the applications, and maintains the functional interface to the solution infrastructure.

Analyze and advise on Client Business Issues, Lead Team to Design Solutions for the Client, Advise on Emerging Technologies, Apply Knowledge of IBM and Competitive Industry Architectures, Develops plans, schedules, and cost data for integration effort., Participates in planning and prioritization meetings to analyze cost benefit of various integration strategies, Leads in the design, development, testing and implementing of assigned integration programs

Required
At least 5 years experience in Perform Negotiations
At least 5 years experience in Apply Architectural Thinking
At least 5 years experience in Manage Client Relationships
At least 5 years experience in Use Architectural Modeling Techniques
At least 5 years experience in Develop Architecture
At least 5 years experience in Analyze Information Systems Architecture
At least 5 years experience in Develop Architecture Transition Plan
At least 5 years experience in Perform Architectural Asset Development and Reuse
At least 5 years experience in Plan Architectural Aspects of Project
At least 5 years experience in Plan Enterprise Architecture (EA) Development
At least 5 years experience telecommunications
At least 5 years consulting experience
Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telecom Industry. Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large architecture planning and delivery projects


Additional information:

This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BSS/OSS Architect Vacancy | IBM Careers



Telecom BSS/OSS Architect

Job ID GBS-0443054
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Telco BSS/OSS Architect is responsible for translating client's business requirements into specific system, application, and process designs. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's BSS/OSS solution. Responsible for a wide range of activities from requirements analysis through design specification. At the Senior level or higher, the position requires significant knowledge across competitive ISV/NEP solutions, multiple platforms, processes or architectures, as well as broad knowledge of new technologies, and will include directing the design efforts of less experienced architects. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)

Outsourcing Operations, Applications, and Services
Developing systems architecture, solutioning and implementation
Requirements analysis, estimation and proposal development
Developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions

Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Leadership
Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telco Industry.
Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large BSS/OSS architecture planning and delivery projects

Additional information:

This position is only open to residence of the Middle East & Africa

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BAO SME CxO Dashboards/Cognos Vacancy | IBM Careers



Telecom BAO SME CxO Dashboards/Cognos

Job ID GBS-0443066
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 3 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Define and lead the CxO solution for telecom, Participate in Pre sale activities in DWH and Executive dashboard, become a thought leaders for the definition of KPIs at all 4 levels of the scorecard. Will guide and lead delivery teams in the business requirements aspects of the BI and Management reporting. Help in creating Dashboards showing value to the current asset stack. Will support other analytics activities such as implementing assets with high capabilities at the presentation layer.

Understanding the telecom business, market and main drivers, good communication skills both at the C-level and wit development teams, ability to initiate alone and apply self study to new problem areas, deep understanding in predictive analytics and statistics, understanding of corporate reporting requirements

Required
At least 15 years of experience in BI with the major portion in BI
At least 7 years experience working with CFO and CMOs creating enterprise level Dashboards with experience in telecom
At least 5 years experience in predictive analytics and statistics, corporate reporting requirements

At least 5 years experience in project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions

At least 5 years experience guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
At least 5 years consulting experience

Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Additional information:
This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom - Smarter Commerce - Associate Partner Vacancy | IBM Careers



Telecom - Smarter Commerce - Associate Partner

Job ID GBS-0443059
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, TN, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Smarter Commerce Managing Consultant / Associate Partner is directly accountable/responsible for successful sales and delivery of B2B/B2C eCommerce & multichannel solutions.

The consultant will have direct involvement in developing solutions, creating opportunities and leading delivery of projects in the telecommunications industry.
The role will assist clients in identifying the types of solutions that will improve the client's market share, reduce costs or improve customer service.
The consultant will be responsible for establishing and managing client relationships as well as providing hands-on leadership, direction, and mentoring to the team.
This role will participate in pre-sales activities, assessments and the delivery of the solution.

Other responsibilities will include: business case development, project and program management, business development and proposal writing and management.
Readiness to travel within the region and globally is required (90% or more).

Required
At least 5 years experience in the following:
Selling and delivering custom and package eCommerce solutions
Telecommunications Industry
Demonstrated analytical skills with proficiency in fundamental consulting and telecom operations tools, methods, and frameworks
Demonstrated excellent written and oral communication skills
Presenting proposals and selling professional services engagements at client

executive levels
SOA
Business Process for marketing.
Sales and service
IT and Business Strategy for Multi Channel Transformation
Business Solution Design for Sales and Service transformation.
Bachelor's Degree
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Strong written, oral communications and presentation skills in English

Preferred
Master's Degree or equivalent experience

Additional information:
This position is only open the residence of the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****