Wednesday, April 13, 2011

Nestle Careers Portal Vacancy for Assistant Cafe Manager

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Assistant Cafe Manager

Job Number: nest-00014914
Customer Service
New York NY

Join the fastest growing brand of the Nestlé Group. Through our strong Core Values and Cultural Drivers, we strive to be 'The Icon For Perfect Coffee Worldwide'.

NESPRESSO seeks an experience Assistant Café Manager for our New York Location.

The ideal candidate will be responsible for managing the operations of the Café in support of the Café Manager to guarantee smooth daily running of the Café and achievement of NESPRESSO business goals; ensure that the Café plays a role of converting café customers into NESPRESSO Club members; direct a team of hostess, servers, and other employees; support special events; and ensure every customer/club member receives extraordinary customer service.

Main Responsibilities:
' Proactively manage and deal with employee- customer interactions and complaints positively and effectively
' Achieve daily, weekly, monthly sales and service level targets
' Maximize guest frequency, average check and acquisition of new club members
' Ensure that each and every customer (existing and potential) is served in the highest customer service
' In absence of or in collaboration with the Manager, lead the team by example in servicing and selling to our customers all aspects of the Nespresso System.
' Ensure an efficient deployment of resources in each shift/daily. Optimize the deployment/utilization of our resources according to the peaks and lows of our operations
' Manage financial transactions
' Run monthly/quarterly physical stocks inventories, place weekly orders define optimal delivery plan (frequency/cost/product availability/surface) and check deliveries to ensure a continually adequate stock level.


Education : College degree required, Food and Health Certification required

' 2-4 years Café/ Restaurant/Retail/Barista experience required
' 2-3 years strong experience in managing people/teams
' Knowledge of coffee and fine dining preferred
' Excellent Customer Service, Presentation, Communication & Interpersonal Skills
' Knowledge of Planning, organizing and controlling of Café operations

Fluency in local languages and English is required

This job will require working weekends, holidays and late shifts.

We offer a competitive base salary; bonus program for meeting goals; outstanding benefits; and a fun, high energy, entrepreneurial environment!

Job Application Instructions:
Step 1: Apply for the position at You can easily find the position by doing a key word search for 'Nespresso' under the Quick Job Search section.

Step 2: Make sure to indicate your salary requirements.

Find out more about us at We are an Equal Opportunity Employer.

Nestle For More Information about Nestle jobs and apply Nestle careers online visit : or nestle Official Website
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