Tuesday, October 18, 2011

Job Openings for Systems Integration Sr Advisor EUC @ Dell Careers

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Systems Integration Sr Advisor EUC (Melbourne)
Melbourne, Australia

Our End User Computing Technical Consultant is responsible for working directly with customers to help plan, design and deliver optimal technical solutions through recommending and implementing a mix of traditional/virtual client optimization technologies, such as SOE, Imaging, Systems Management and Virtualization Desktop Infrastructure platforms. The individual will serve as a technical consultant with our customers during the assessment, design and implementation phases.

A primary responsibility of the job will be to propose & implement technologies that transition enterprise environments into Dell lines of business. The consultant will utilize their highly developed business acumen to present the business value of their technical recommendations in an ROI based manner, using our consistent methodology and formalised documentation. The consultant will work directly with executive and senior level decision makers as well as IT operations staff throughout the delivery phase in this highly visible role.

Profile and Experience
In addition to detailed design level skills, the position requires highly developed communication and influencing skills at IT Director/CIO level (Oral and Written). The consultant is responsible consulting level document delivery as well as hands on execution of design and implementation. The consulting must have highly developed experience in the creation of technical business cases, process diagrams, and technical solutions for Dell customers.

The consulting engagements follow a highly structured process including interviewing clients, analysing data and then constructing findings and recommendations. Responsibilities include developing and presenting comprehensive analysis and documentation of the customer’s “As Is” state of operations and recommendations for optimal “To Be” state. This requires proficiency in creating and operating ROI & TCO models. Consultants will also design and implement the technical recommendations. They must be detail oriented, with strong verbal, written, analytical, and communication capabilities.

The consultants require a high degree of self-motivation, and must be able to work both independently and as a team member. Individuals are expected to maintain current understanding of Microsoft Client applications and associated tools as well as Citrix, Novell and VMWare Desktop Virtualisation platforms, tools and methodologies. Candidates should be able to assume leadership on engagements and work without direct supervision, interfacing with customer IT and business-function leaders. The team also works closely with various technical and project teams to identify and resolve issues, and mitigate customer impact during engagements.

Key Accountabilities
● Customer Experience
● 70% Billable Utilisation
● On time on budget project delivery
● Consulting delivery (assess, design documentation)
● Implementation delivery and documentation

● 70% Billable Utilisation
● On time on budget delivery
● Positive change requests and/or new opportunity development
Dell Brand
● Customer Experience and satisfaction
● Technical delivery (consulting and implementation)
● Key note marketing support
● Practise & GICS Advocacy
● Mentor sales on solutions sales and consulting methodology
● Effective escalation management
● Practise intellectual property contribution
● Account planning with field sales
● Compliance to governance processes
● Contribute to knowledge base
● Compliance to systems operations
o Sales Force dot Com
o Opportunity management workflow
o Changepoint workflow
Personal Development
● Maintain continuous certification requirements for all relevant vendors and technology products
● Attend all the training courses and briefing sessions organised by Product group or Practice leads
● Maintain Yearly compliance training certification status

● Min. 3 Years Consulting Experience
● 5 Years Project Delivery Experience
● 10 Years Technical Operations Experience
● Proven track record of consulting delivery (technical business case, detailed architecture design)
● Proven Track record of best practise migration planning and execution
● Demonstrable executive communication skills
● Demonstrable business and financial acumen
● ITIL Foundation
● Highly developed planning, design and implementation skills
● Detailed knowledge of operational readiness processes
● Detailed knowledge of data lifecycle management process
● Detailed knowledge of Best Practise Design and Migration; SOE/MOE, Imaging, Application Packaging and Optimised Deployment
● Virtualization Technologies (Altiris, Citrix, MSFT, Novell, VMWare, Citrix).
● Systems Management Technologies Design and Implementation (Altiris, SCCM etc). Current relevant MSFT certifications
● Peripheral tools and third party technologies (MDT etc)
● Highly experienced MSFT Directory Design (e.g. Group Policy etc)


● Current MSFT certifications
● Current Desktop Virtualization technology certifications
o Altiris
o Citrix
o Novell
o Microsoft
o VMWare

Requisition Number: 11001F2Q

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