Saturday, October 29, 2011

LG Careers | Accounts Receivable Associate Vacancy

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Job ID: 2011-1271
# Positions: 1
Location: CA-ON-Mississauga
Posted Date: 10/5/2011
Category: Credit and Collections

The Accounts Receivable Associate is responsible for the collection, order releasing and reconciliation of active portfolio accounts. The Associate ensures that LG receives prompt payments while adhering to established credit limits and overall adherence to credit policies and procedure.

Order Approval:
Review and release held orders for assigned accounts several times a day
Contact dealers to investigate and resolve issues on accounts
Notify Sales Representative if orders cannot be released due to account status eg. past due invoices

Regularly review aged trial balance to determine customers that have past due invoices and contact them for payment status.
Determine if payment has been sent and if not, negotiate the quickest possible payment of past due account.

Escalate notification to Sales Managers and Accounts Receivable Manager of any accounts who have failed to keep commitments.
Call customers who are over the credit limit and negotiate a pay down of their outstanding balances.

Recommend legal action or termination of service where payment is not forthcoming
Place delinquent accounts with third part collection agency and follow up with agency to ensure settlement of the accounts.

Account Reconciliation:
Identify, review and resolve any disputed items for assigned customers.
Review all confirmed credit notes for customers and offset them against invoices based on customers’ written authorization.

Daily Account Maintenance:
Complete regular offset report to reconcile past due invoices perform offset in GERP.
Respond to all requests for information from customers including sending monthly statements, copies of invoices or credit notes as needed.
Download and email accounts statements for those customers that have requested electronic data.
Assist the Accounts Receivable Manager with special projects when required.

Education Level and/or Relevant Experience:
Post Secondary Education or equivalent work experience
5 -10 years of Credit and Collections experience in the retail or consumer packaged goods industry.
Familiarity with Accounts Receivable issues, especially sales programme deductions and merchandise returns.
Experience in a customer service environment is a definite asset.

Knowledge and Skills:
Intermediate computer skills, including Excel and Word.
Excellent verbal and written communication skills in English (French is an asset).
Ability to work well in a high stress environment with minimal supervision.
Ability to work well in a team environment.
Other Requirements:
Highly motivated, goals oriented individual who enjoys customer contact and is passionate about problem solving.

For More Information and apply online visit : LG Global Careers or