Friday, October 14, 2011

Senior Instructor (Ideally German, French or Spanish Speaking) Vacancy @ Pegasystems careers

Senior Instructor (Ideally German, French or Spanish Speaking)

Job Purpose:

Deliver technical training courses on Pegasystems products. Work with Curriculum Development to continually improve the quality of our curriculum and to help embed best practices into the courseware. Support the overall enablement initiative with input into Certification, Documentation and PDN initiatives.

Key Result Areas:
Ensure the delivery of world-class training on product.
Deliver technical training classes on Pegasystems’ products to customers, partners and employees.
Become a product expert. Achieve highest certification levels on PRPC products.
Develop expertise on Pega products by building applications for internal use or rotating into the Professional Services organization.
Assist as a subject matter expert for certification exams and other enablement-related activity.
Other responsibilities and key result areas will be assigned as required
Critical Competencies

Functional Expertise:
Candidate must have 5+ years of technical training experience with a proven track record of success.
Candidate must have course development and training project experience:
Must be able to gather requirements, perform high-level instructional designs, get buy-in by stake-holders, assist curriculum development with the development effort and assist in developing education marketing collateral.
Must be able assist in identifying, defining, and refining processes (in both course development and delivery).
Experience in mentoring trainers, and developing/delivering train-the-trainer programs, is a plus.
Candidate must have a minimum of 2 years software development experience including:
Candidate must have solid software development experience, and must have experience implementing a J2EE application.
Candidate’s technical background must include significant experience with, and knowledge of: object-oriented programming and design, SQL, databases, web development, and XML structures.
Candidate must have experience with the full lifecycle of software development, including, participating in the design and implementation of a system.
Candidate must have experience installing and managing networks, operating systems, and databases.
Prior experience with Business Process Management or Workflow Management development tools preferred.
Candidate must be customer service oriented, and must have a track record of consistently exceeding customer expectations.
BS Computer Science is preferred.

Behavioral and Interpersonal:
Adjusts language or terminology to fit the characteristics and needs of the audience.
Creates an excellent first impression, commanding attention and respect, and showing an air of confidence..
Develops and sustains effective and cooperative working relationships with reports, peers, managers and other internal or external personnel critical to successful performance.
Is open to change and new information and adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles .
Communication: Oral and written communication skills .
Role modeling.
Team work.
Fluent German, French or Spanish speaking
Project Management/leadership skills
Excellent design skills
Performance management
Team builder
Supervisory Responsibility:
No direct reports. May serve as a lead and/or manage other training staff.

Sphere of Influence:
Influences instructor team as well as product development and Global Services. May serve as a lead and/or manage other training staff.

Education and Experience Requirements:

Minimum Level of Education: BS Degree in Computer Science or equivalent experience
Type of Experience and Minimum Number of Years: 5+ years technical training delivery and development experience, plus 2+ years systems designs, web development and project management.

Degree of Financial Responsibility:

Budget: X Sales Quota:

Check one:
Establish and manage financials
X Work within the established financials

Travel Requirements – 50 to 75% - travel to and work on client/other sites

For Further Details visit Pega Careers