Sunday, November 13, 2011

Operational Team Leader Vacancy | Shell International Limited Careers



Shell International Limited

Operational Team Leader

Job ID: E26222

Location: Shell Centre/Canary Wharf, London, United Kingdom

We’re looking to recruit an exceptional team leader to join our Pensions Administration Team in the UK. This team provides administration services for the Shell Contributory Pension Fund and Shell Overseas Contributory Pension Fund . These are both defined benefit pension funds and, together, have a fund membership of approximately 50,000 members, including a pensioner payroll of £30 million per month for a population of around 30,000 pensioners in the UK and overseas.

The Operational Team Lead will report to the Pensions Administration Manager. With 8 direct reports, this role would be an ideal opportunity for an experienced pensions administration professional to join the team responsible for the administration of a significant pension fund in the UK, and become part of Shell’s global pensions community.

Responsibilities:
Responsibilities
The Pensions Administration Team has recently been reorganised following the implementation of a new pensions administration system, Compendia. The successful applicant will be expected to implement an organised and structured approach to day to day administration activities within the Operational Team and to encourage new ways of working which are now possible with the new pensions administration system.

The main duties will include, but not be restricted to the following:-
Lead and manage the two operational teams, managing workloads across these teams to ensure customer service level targets are met.
Oversee the day to day administration activities of the operational teams on specific processes, including retirements, deaths, leavers, transfers out, transfers in, divorce, opt outs, post logging and scanning.
Prepare the Administration Reports for the Trustee Boards.
Keep up to date with pensions legislation and ensure pensions administration processes continue to be compliant with the legislation. Ensure changes required to existing process documentation are implemented in a timely manner and communicated to the teams.
Work with the Payroll Team Lead to ensure that all operational administration activities are completed on time for payroll cycles and with the Project and Data Team Lead on resolution of data issues through the HR and payroll interfaces.
Management of 8 staff, responsible for their appraisal, training and development plans.


Requirements:
Educated to A level standard or higher, you’ll preferably hold a professional pension qualification (e.g. PMI, QPA). We’d expect you to have experience of managing a team of administrators and have strong communication skills. We’d also expect you to have advanced technical knowledge of defined benefit pension schemes and UK pensions legislation. Experience with pensions administration systems is essential and experience with Compendia would be a distinct advantage.

Application Deadline: Friday 25 November 2011

Number of Vacancies: 1

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