Wednesday, November 23, 2011

Senior Facilitator Vacancy | Etihad Airways careers



Senior Facilitator

Country
UAE

City
Abu Dhabi

Department
Learning and Development

Closing date
29 November 2011

Job Purpose
To design, deliver, evaluate and review all learning initiatives for employees across the Etihad network. Engage with the business and develop effective relationships to ensure effective implementation of development interventions.

Responsibilities

Assist in route profitability improvement plans.
Utilise available tools, market intelligence, economic data and internal reporting to measure, report monthly and advise on market activity, market performance and route performance.

Produce and present to management, bi-annual detailed commercial
Deliver learning interventions that includes classroom training, blended learning and on the job coaching in order to ensure best practices and enhancement of the employee brand.

Research and design training materials and development interventions that are aligned to Etihad specific requirements
To develop strong relationships with business units to identify learning needs and thereby ensure interventions meet organizational goals.
Review and enhance existing learning interventions on a continuous basis and provide recommendations for enhancement.

To develop own and other’s skills and knowledge base as required, based on any new development within Etihad and in the industry in general to ensure competence and relevance of knowledge.

Conduct evaluations and assessments to assess the effective transfer of learning into the workplace to ensure increased organizational effectiveness.
Provide face-to-face and written feedback to participants and submit daily, weekly and monthly reports to senior facilitator and training manager when necessary
Identify development needs for participants during the training, feedback to line managers and provide individual on-job-coaching in the workplace to entrench learning
Act as subject matter expert on any major project and maximize working relationships with the concerned project owners or line departments to provide an ideal learning solution to support the roll out to the network in order to keep abreast of best practices.

Requirements
Qualification & Education:

Educated up to A Level or equivalent
Holding a recognized Train the trainer or equivalent certification
Experience:

Three years working experience in a supervisory role ideally in the aviation industry
One year experience in a training or coaching role

Training & Knowledge:

Strong command of spoken & written English
Well developed stand up presentation skills
Demonstrated ability in working with MS Office Suite
Ability to observe & give feedback positively
Coaching skills
High level of interpersonal skills
Related knowledge of subject matter

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