Thursday, December 1, 2011

CRM Delivery Cust Svc Rep - English Vacancy | IBM Careers



CRM Delivery Cust Svc Rep - English

Job ID BPD-0441074
Job type Full-time Complementary
Work country Egypt
Posted 15-Oct-2011
Work city Cairo
Job area Operations (all other)
Travel No travel
Job category Enterprise Operations
Business unit CRMProcOps
Job role CRM Delivery Cust Svc Rep
Job role skillset Delivery Operations Support
Commissionable/Sales-Incentive jobs only No

Job description
Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR).

Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide.

In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more.

You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers.

We've been creating the products and services that businesses want for more than 100 years. Join us.

Interested in learning more about IBM? Check out the IBM Global Careers newsletter.


Required
Bachelor's Degree
English: Intermediate

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

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