Friday, July 29, 2011

Etihad Careers Portal Vacancy for Global Contact Centre Agent - Omani Nationals


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Global Contact Centre Agent - Omani Nationals

Country
UAE

City
Abu Dhabi

Department
Direct Sales

Closing date
19 August 2011

Job Description
You will be responsible to attend guest calls and provide first call resolution ensuring compliance with set standards and procedures in order to optimise guest satisfaction and achieve revenue and customer service individual targets.

Requirements
You should have at least completed secondary level of education.You must have at least 1-2 years customer service and/or contact centre experience, ideally at least 1 year of which in airline reservations.

Etihad Careers Portal Vacancy for Opportunities for Omani Graduates


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Opportunities for Omani Graduates

Country
UAE

City
Abu Dhabi

Department
Talent Pool

Closing date
27 August 2011

Job Purpose
We are the fastest growing airline in history and now fly to almost 70 destinations in 47 countries. Our ambition is to be the best in the world, enjoy sustained profitability and support the growth of Abu Dhabi..

Although only eight years old Etihad has already won numerous awards, including being named the World’s Leading Airline, Best Long Haul Airline and Best Airline to Asia Pacific.

Etihad Careers Portal Vacancy for Manager Baggage Services


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Manager Baggage Services

Country
UAE

City
Abu Dhabi

Department
Airport Operations

Closing date
10 August 2011

Job Purpose
To own and lead the baggage operations strategy network wide, ensuring that standards conform to regulatory, operational, safety and customer service standards within a cost effective environment

Responsibilities
You will be responsible for:

Setting global baggage strategy ensuring that a robust platform for ongoing growth is delivered within budget.

Etihad Careers Portal Vacancy for Human Resources Manager UK, Manchester


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Human Resources Manager UK

Country
UNITED KINGDOM

City
Manchester

Department
Human Resources

Closing date
18 August 2011

Job Purpose
To provide a strategic interface between HR and Country Commercial, Operations, Finance and Manchester based Global Contact Centre short, medium and long term goals within the UK. Develop an aligned HR Business Partnership with UK leadership team and direct reports that drives the delivery of business objectives. To direct and lead a strategic, professional and world class HR consultancy service that drives ‘best practice’ in all aspects of people management, development and processes.

Etihad Careers Portal Vacancy for Human Resources Manager Asia Pac North, Thailand


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Human Resources Manager Asia Pac North

Country
THAILAND

City
Bangkok

Department
Human Resources

Closing date
18 August 2011

Job Purpose
The Regional HR Managers primary responsibility is to develop an HR Business Partnership by providing a consultancy service to line managers in the areas of people management and development, resourcing, selection, employee relations, local employment regulations and Corporate HR processes and procedures. The incumbent will be responsible for managing a team who are regionally based and will be responsible for ensuring a consistent approach is achieved across the region to SLA standards and compliant with local employment laws.

Etihad Careers Portal Vacancy for Human Resources Manager Americas, USA


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Human Resources Manager Americas

Country
USA

City
New York

Department
Human Resources

Closing date
18 August 2011

Job Purpose
The Regional HR Managers primary responsibility is to develop an HR Business Partnership by providing a consultancy service to line managers in the areas of people management and development, resourcing, selection, employee relations, local employment regulations and Corporate HR processes and procedures.

Etihad Careers Portal Vacancy for Human Resources Manager Indian Sub Continent, INDIA


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Human Resources Manager Indian Sub Continent

Country
INDIA

City
Mumbai

Department
Human Resources

Closing date
18 August 2011

Job Purpose
The Regional HR Managers primary responsibility is to develop an HR Business Partnership by providing a consultancy service to line managers in the areas of people management and development, resourcing, selection, employee relations, local employment regulations and Corporate HR processes and procedures. The incumbent will be responsible for managing a team who are regionally based and will be responsible for ensuring a consistent approach is achieved across the region to SLA standards and compliant with local employment laws. The incumbent will be responsible for championing best practice in all areas of people processes that builds the reputation of Etihad Airways as an Employer of choice within the region. The Regional HR Manager will identify and escalate to the Head of International HR any strategic issues/opportunities relating to HR deliverables to the business.