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Reservations & Ticketing Agent - Singapore
24 August 2011
· To optimize all front desk and call centre activity with guests lead to potential sales outcomes
· Ensure Etihad reservations and ticketing policies and procedures are correctly implemented
· Deliver customer service to exceed guest expectations
· High school graduate.
· 2 years airline or travel agency experience in a reservations and ticketing role preferred.
· Etihad reservation system*AMADEUS* - courses in reservations and ticketing.
· Airline advanced passenger tariff and pricing course.