Thursday, August 11, 2011

Etihad Careers Portal Vacancy for Reservations & Ticketing Agent - Singapore


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Reservations & Ticketing Agent - Singapore

Country
SINGAPORE

City
Singapore

Department
Closing date
24 August 2011

Job Description
JOB PURPOSE
· To optimize all front desk and call centre activity with guests lead to potential sales outcomes

· Ensure Etihad reservations and ticketing policies and procedures are correctly implemented

· Deliver customer service to exceed guest expectations

Requirements

· High school graduate.

· 2 years airline or travel agency experience in a reservations and ticketing role preferred.

· Etihad reservation system*AMADEUS* - courses in reservations and ticketing.

· Airline advanced passenger tariff and pricing course.

Etihad Careers Portal Vacancy for Airport Manager - Dusseldorf


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Airport Manager - Dusseldorf

Country
GERMANY

City
Dusseldorf

Department
Airport Operations

Closing date
30 August 2011

Job Purpose
To manage the airport operation on a day-to-day basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards within a cost effective environment. To liaise with airport authorities, government agencies and third party service providers ensuring that Etihad Airways ground handling requirements and customer service standards are met at all times. To manage and lead the guest services team to achieve agreed business plan objectives.

Responsibilities
Manage the performance at the outstation, owning and managing relationships with relevant internal and external parties.

Ensure local resources are utilized in such a manner that maximum revenue and productivity can be achieved within given constraints.

Ensure that all airport activities are delivered safely and securely in compliance with Etihad corporate, local and CAR OPS regulatory standards.