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Guest Affairs Officer (Part time)
10 September 2011
This role will require successful candidate to work for 21 hrs / week, either morning or afternoon shift who will be responsible to communicate directly with Guests in an empathic and timely manner with the aim of resolving their issues and retaining their future business. Ensure that all Guest feedback is used in a positive way by the business to improve our standards and procedures, and to promote Etihad as a caring airline.
You should either have a Degree in Customer Relationship Management and 5 years related experience or a diploma and 7 years frontline customer service experience. Experience in the airline industry is essential.
As the role is part time, successful candidate must have UAE residence and be sponsored by family members