Wednesday, November 16, 2011

lg field service account representative vacancy | lg careers


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FIELD SERVICE ACCOUNT REPRESENTATIVE

Job ID: 2011-1829
# Positions: 1
Location: US-AL-Huntsville
Experience (Years): 3
Posted Date: 11/7/2011
Category: Field Support - All Field Support Openings

MORE INFORMATION ABOUT THIS JOB:
Overview:
The Field Service Account Representative provides administrative support to the Field Service Management team related to business operations of LG service centers in assigned territories. The Field Service Account Representative will be required to take ownership of accounts in order to maintain a premium quality service network.
Responsibilities:
Maintain contact with service centers and field service representative’s to determine needs.

Schedule warranty repair requests for customers and find the root cause of long pending repairs to improve customer satisfaction and repair turnaround time.
Interpret and explain policies and procedures to customers; resolve customer inquiries, problems and issues.

Provide administrative support to an assigned field service representative and assigned territory.
Communicate regularly with service centers to maintain current records.
Evaluate service coverage area and work with Field Service Representative’s to bridge coverage gaps while setting up service.

Evaluate outcome of difficult cases to ensure customer satisfaction and provide feedback for future improvements.
Answer service center and Direct Mobile Service Technician inquires regarding warranty claims, A/P and A/R.
Process service center terminations based on performance and coverage.
Other duties as assigned.

Careers of factory service technician at lg careers


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FACTORY SERVICE TECHNICIAN

Job ID: 2011-1830 # Positions: 1
Location: US-NC-Charlotte Experience (Years): 2
Posted Date: 10/31/2011 Category: Field Support - RSM/MST

MORE INFORMATION ABOUT THIS JOB:
Overview:
This position requires 100 percent travel within local service areas of Charlotte, NC. Troubleshoots, maintains and repairs LG consumer and commercial products/equipment such as refrigerators, washers, dryers and televisions at the customers’ location.

Responsibilities:
Identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Maintain company vehicle, tools, and equipment.
Creates and maintains computer-generated warranty claims and submits reports
Rely on personal judgment for safety regarding work.
Maintain performance objectives as required by the company
Maintain appropriate home location to park company provided vehicle
Can accept daily warranty parts deliveries

Qualifications:
2-5 years field service experience in appliance and/or electronics repair.
Possess appropriate Refrigerant Handling Certificate(s), CET, and other applicable appliance or electronics service certifications, or acquire them within 90 days of employment.

Knowledge of and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.

Proficient in MS Office.
Valid driver's license with clear driving record.
Meet physical requirements generally associated with field service repair (lifting, bending, etc.).

Opening at lg for factory service technician vacancy | lg careers


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FACTORY SERVICE TECHNICIAN

Job ID: 2011-1831
# Positions: 1
Location: US-FL-West Palm Beach
Experience (Years): 2
Posted Date: 10/31/2011
Category: Field Support - RSM/MST

MORE INFORMATION ABOUT THIS JOB:
Overview:
This position requires 100 percent travel within local service areas of West Palm Beach, FL. Troubleshoots, maintains and repairs LG consumer and commercial products/equipment such as refrigerators, washers, dryers and televisions at the customers’ location.

Responsibilities:
Identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Maintain company vehicle, tools, and equipment.
Creates and maintains computer-generated warranty claims and submits reports
Rely on personal judgment for safety regarding work.
Maintain performance objectives as required by the company
Maintain appropriate home location to park company provided vehicle
Can accept daily warranty parts deliveries

Qualifications:
2-5 years field service experience in appliance and/or electronics repair.
Possess appropriate Refrigerant Handling Certificate(s), CET, and other applicable appliance or electronics service certifications, or acquire them within 90 days of employment.
Knowledge of and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Proficient in MS Office.

Valid driver's license with clear driving record.
Meet physical requirements generally associated with field service repair (lifting, bending, etc.).

lg job openings for factory service technician | lg careers


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FACTORY SERVICE TECHNICIAN

Job ID: 2011-1832
# Positions: 1
Location: US-CO-Denver
Experience (Years): 5
Posted Date: 11/10/2011
Category: Field Support - RSM/MST

MORE INFORMATION ABOUT THIS JOB:
Overview:
This position requires 100 percent travel within local service area of Denver, CO. Troubleshoots, maintains and repairs LG consumer products/equipment such as refrigerators, air conditioners, washers, dryers, and televisions at the customers’ location

Responsibilities:
Identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Maintain company vehicle, tools, and equipment.
Create and maintain computer-generated warranty claims and submit reports
Rely on personal judgment for safety regarding work.
Maintain performance objectives as required by the company
Maintain appropriate home location to park company provided vehicle
Order and replace parts, as needed.
Able to work independently without onsite supervision.

Qualifications:
3 to 5 years field service experience in appliance and/or electronics repair.
Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications, or acquire them within 90 days of employment.

Knowledge of and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Proficient MS Office.

Valid driver's license with clear driving record.
Meet physical requirements generally associated with field service repair (lifting, bending, etc.).

lg factory service technician vacancies | lg careers


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FACTORY SERVICE TECHNICIAN

Job ID: 2011-1833
# Positions: 1
Location: US-TX-Houston
Experience (Years): 5
Posted Date: 11/10/2011
Category: Field Support - RSM/MST

MORE INFORMATION ABOUT THIS JOB:
Overview:

This position requires 100 percent travel within local service area of Houston, TX. Troubleshoots, maintains and repairs LG consumer products/equipment such as refrigerators, air conditioners, washers, dryers, and televisions at the customers’ location.

Responsibilities:
Identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Maintain company vehicle, tools, and equipment.
Create and maintain computer-generated warranty claims and submit reports.
Rely on personal judgment for safety regarding work.
Maintain performance objectives as required by the company
Maintain appropriate home location to park company provided vehicle
Order and replace parts, as needed.
Able to work independently without onsite supervision.

Qualifications:
3 to 5 years field service experience in appliance and/or electronics repair.
Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications, or acquire them within 90 days of employment.

Knowledge of and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Proficient MS Office.

Valid driver's license with clear driving record.
Meet physical requirements generally associated with field service repair (lifting, bending, etc.).

factory service technician openings | lg careers


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FACTORY SERVICE TECHNICIAN

Job ID: 2011-1834
# Positions: 1
Location: US-CA-Ventura
Experience (Years): 5
Posted Date: 11/10/2011
Category: Field Support - RSM/MST

MORE INFORMATION ABOUT THIS JOB:
Overview:

This position requires 100 percent travel within local service area of Ventura, CA. Troubleshoots, maintains and repairs LG consumer products/equipment such as refrigerators, air conditioners, washers, dryers, and televisions at the customers’ location.

Responsibilities:

Identify, analyze, and repair appliance and electronic product failures ensuring customer satisfaction.
Maintain company vehicle, tools, and equipment.
Create and maintain computer-generated warranty claims and submit reports
Rely on personal judgment for safety regarding work.
Maintain performance objectives as required by the company
Maintain appropriate home location to park company provided vehicle
Order and replace parts, as needed.
Able to work independently without onsite supervision.

Qualifications:
3 to 5 years field service experience in appliance and/or electronics repair.
Possess appropriate Refrigerant Handling Certificate(s), CET, (HVAC) and other applicable appliance or electronics service certifications, or acquire them within 90 days of employment.

Knowledge of and proficient use of electronic and appliance and/or refrigeration tools and diagnostic test equipment.
Proficient MS Office.

lg regional dfs manager vacancy | lg careers


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REGIONAL DFS MANAGER

Job ID: 2011-1704
# Positions: 1
Location: US-AZ-Phoenix
Posted Date: 9/26/2011
Category: ..

MORE INFORMATION ABOUT THIS JOB:
Overview:
We are seeking a Regional Duct Free Split Manager to work with our Commercial Air Conditioning division.

Position Description:
Establish a target list of key DFS channel distributors within the assigned territory and refine continuously.
Continuously evaluate channel partners, independent rep agencies and distributors, and add, remove & upgrade as needed to achieve the proper level of geographic coverage.

Provide ongoing training and education of representatives and distributors regarding LG offerings, programs, advantages, etc.
Work with LG Regional Sales Engineers in supporting their efforts in laying out projects with LG as basis of design and provide any support needed for DFS applications.

Communicate and promote LG DFS programs, marketing initiatives, advertising, use of co-op funds, etc. with each distributor within the assigned territory.
Assist and guide distributors in proper LG inventory levels, planning, etc.
Support distributors and representatives in resolving issues of any kind in a timely and effective manner.

Track sales status of each distributor and follow up regarding any corrective action needed.
Track and report competitive data, positioning, feedback, organizational changes, etc.

lg director - pricing, promotion & trade vacancy | lg careers


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DIRECTOR - PRICING, PROMOTION & TRADE

Job ID: 2011-1710
# Positions: 1
Location: US-NJ-Englewood Cliffs
Posted Date: 10/12/2011
Category: ..

MORE INFORMATION ABOUT THIS JOB:
Overview:
We are currently seeking a Director - Pricing, Promotion & Trade (PP&T) for our Marketing Division. This position will be based in Englewood Cliffs, NJ.


The Director of PP&T is a key leader within the Home Electronics (HE) U.S. organization accountable for developing Pricing and Promotions strategies and programs that will enable LG HE to grow profitably while managing the extremely dynamic nature of the category. The Director will have significant interaction with Senior Leadership as well as key members of Sales, Marketing, Finance, GTM and Supply Chain. The Director will also be charged with improving the capabilities of the group overall as well as for the individual team members .

Position Description:
Develop and implement pricing and promotion strategies that are aligned with overall business goals (align with Marketing Managers)
Develop analytic tools and approach that will enable HE to improve its decision making and effectiveness of its programs and drive profitable growth (incorporate GTM principles throughout).

Train PP&T organization on how to utilize analytics and derive insights and recommendations
Review and where necessary improve process for integrating request and communication with Sales
Create, distribute and manage pricing and program communications to field sales and internal management

Manage pricing and marketing program administration for consumer electronics products
Manage appropriate budget setup and tracking as well as payment processes
Manage trade policy administration including MAP policy, internet policy, dealer and vendor contracts

Manage consumer rebate fulfillment
Specifically, oversee team is effectively executing rebate fulfillment in a timely and accurate manner
Maintain comparative information on account pricing and programming to monitor profitability and to determine growth strategies
Optimize, maximize and guide decision making around Trade, Promotion, Planning and Spending

lg accounting assistant vacancy | lg careers


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ACCOUNTING ASSISTANT

Job ID: 2011-1712
# Positions: 1
Location: US-NJ-Englewood Cliffs
Posted Date: 10/14/2011
Category: Accounting/Finance

MORE INFORMATION ABOUT THIS JOB:
Overview:
Based in Englewood Cliffs, NJ, LG Electronics USA, Inc., is the North American subsidiary of LG Electronics, Inc.

Position Description:
The Accounting Assistant Manager performs a wide variety of routine and some non-routine clerical/financial functions within financial accounting. The position also requires a thorough understanding of departmental and interdepartmental activities, the ability to establish and maintain detailed records and the ability to accomplish complex and diversified assignments using established practices and methods.
AP Vendor Management - Vendor Register, Update and Management
Monitoring A/P Expense and Confirm EVS Expense Vouchers

Monthly financial closing duty with due dates, journal entries and aging management

Other Misc. Work

Qualifications:
Proficient in Excel and PowerPoint
EDUCATION REQUIREMENTS: Bachelor's degree in Accounting

****
For More Information and apply online visit : LG Global Careers or www.lg.com
*****
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& Mentor Graphics Careers

lg senior designer vacancy | lg careers


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SR. DESIGNER

Job ID: 2011-1714
# Positions: 1
Location: US-NY-New York
Posted Date: 10/21/2011
Category: Design

MORE INFORMATION ABOUT THIS JOB:
Overview:
LG Electronics North American Design Center in Union Square Manhattan is searching for world class design and visionary individuals to join our team. We are searching for unique and energetic industrial design professionals with unusual abilities to create, communicate, develop and execute world-class customer focused Designs and Experiences.

At LG Electronics we operate in a highly focused and fast-paced environment where every aspect of design contributes value to our customer. The ideal candidate must demonstrate passion for his work, mature understanding around integration of design and have ability to manage multiple, complex tasks and at the same time build and protect the broader vision. Candidates must have excellent people skills to take command of situations, lead in high-pressure situations, and have experience of working in a highly collaborative business environment, cooperating closely with Planning, Engineering, vendor partners and manufacturers.

Position Description:
Essential duties and responsibilities include:

•Use conceptual design and 3D CAD modeling to design products that meet the objectives of the project proposal, and carry the design to final production phase

•Work closely and communicate directly with strategic business partners

•Participate in market research activities to translate observations into concept sketches and drawings.

•Develop technical specifications and prepare documentation that adequately defines the project for manufacturing.
Qualifications:
Ideal candidate will possess:
•Bachelor’s degree in Industrial Design

•Minimum 7+ years experience in consumer product design (primarily mobile communication device & home appliance) with at least 1 year directing the work of others.

•Corporate/Production design background preferred

•Must have demonstrated experience developing products from concept through mass production.

•Proficiency in 3D CAD/Solid Modeling package (UG preferred); capable of basic prototype fabrication for proof-of-concept verification

lg a/r cash applicator assistant manager vacancy | lg careers


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A/R CASH APPLICATOR ASSISTANT MANAGER (BILINGUAL ENGLISH/KOREAN)

Job ID: 2011-1715
# Positions: 1
Location: US-NJ-Englewood Cliffs
Posted Date: 10/26/2011
Category: Accounting/Finance

MORE INFORMATION ABOUT THIS JOB:
Overview:
Maintain daily LGEAI cash application control. Responsible for on time and accurate cash application. Perform on time monthly reconciliation and month-end closing. On time mailing invoice and statement to the customers and processing refund.

Position Description:
AI Cash Application
AI Month End Closing
AI Monthly Reconciliation and Reporting
AI Refund
AI Invoice and Statement
Qualifications:
2 year + related expierence
Microsoft Excel/ Powerpoint/Word/Outlook
Fluent English/Korean


****
For More Information and apply online visit : LG Global Careers or www.lg.com
*****
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& Mentor Graphics Careers

lg customer support coordinator vacancy | lg careers


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CUSTOMER SUPPORT COORDINATOR

Job ID: 2011-1718
# Positions: 1
Location: US-NJ-Englewood Cliffs
Posted Date: 10/26/2011
Category: Customer Service

MORE INFORMATION ABOUT THIS JOB:
Overview:
We are currently seeking a Customer Support Coordinator. This position will be based in Englewood Cliffs, NJ.

Position Description:
Responsibilities will include serving as a liaison between Home Depot Associates, Delivery Agents and, LG Consumers to ensure world-class pre and post sales experience in our high call volume-operation center.

Responsibilities include but are not limited too:
Answering Phones
Provide alternatives to resolve customer/consumer needs
Provide quick response to customer /consumer needs in order to maximize customer satisfaction.
Order status
Order Fulfillment
Delivery Information
Inventory Status
Returns
Date Changes
Cancellation of Orders
Replacements
Damage allowances
In addition the representative will interact with all levels of the organization both with internal & external customers to deliver world-class customer support, problem resolution while identifying root cause and facilitate changes to eliminate future occurrences.

lg electrical engineer iii vacancy | lg careers


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ELECTRICAL ENGINEER III

Job ID: 2011-1719
# Positions: 1
Location: US-IL-Lincolnshire
Posted Date: 11/3/2011
Category: Engineering - All Openings

MORE INFORMATION ABOUT THIS JOB:
Overview:
We are currently seeking an Electrical Engineer. This position will be based in Lincolnshire, IL.
Position Description:
The candidate will be responsible for but not limited to the following:

Develop innovative advanced algorithms for Digital Television System
Provide staff technical leadership.
Develop advanced algorithms for system development
Channel modeling, equalization, modulation, demodulation, synchronization, carrier recovery and error correction coding
Support documentation of advanced system elements that could be patented

lg collection analyst vacancy | lg careers


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COLLECTION ANALYST

Job ID: 2011-1722 # Positions: 1
Location: US-NJ-Englewood Cliffs Posted Date: 11/8/2011
Category: Accounting/Finance

MORE INFORMATION ABOUT THIS JOB:
Overview:
Based in Englewood Cliffs, NJ, LG Electronics USA, Inc., is the North American subsidiary of LG Electronics, Inc.

Position Description:
Manage collection of current and past due issues and the research of chargebacks.
Control and maintain collection on past due invoices and chargebacks
Monthly A/R report to Director and Department
Release orders
Offset credits and unapplied monies to accounts
Work with customers and internal departments on resolving chargeback issues

Qualifications:
Collections
Excellent Excel and Power-Point
Excellent Written and Communication Skills
Accuracy in Numbers
Strong Ability to Multi-Task
Ability to work as a Team
Great Computer Knowledge

LG product manager Vacancy | LG Careers


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PRODUCT MANAGER

Job ID: 2011-1726
# Positions: 1
Location: US-IL-Lincolnshire
Posted Date: 11/9/2011
Category: Other - Other

MORE INFORMATION ABOUT THIS JOB:
Overview:
LG Electronics USA, Inc., is the North American subsidiary of LG Electronics, Inc., an international force in consumer electronics, home appliances and mobile communications with $38.6 billion in global sales and employing more than 82,000 people in over 80 subsidiaries worldwide. In the United States, LGE sells a wide range of digital display and digital media products, digital appliances and mobile phones under the "Life's Good" marketing theme.

We are currently looking for the best people to join our dynamic family of committed employees. If you are interested in becoming a part of a "Great Company, Great People" please apply online with your confidential résumé along with your salary requirements. Visit our website at: www.lgusa.com. LG Electronics is an Equal Opportunity Employer and offers a competitive salary and comprehensive benefits package

Position Description:
Managing the process related to operational KPI
Adjust the input GSCP forecast based on target (BP/RP)
Long term/short term inventory management
Allocate and administrate the target amount, volume and price for the sales team
P/O output

Report SCM status, channel sell-thru and inventory and market pricing information
Support sales tema and facilitate the process for the following:
Makret analysis/marketing material
PRM with detailed product information
Training and trade fairs
Follow up on quality and technical issues
Tracking and follow up on bid status
Administering sales KPI
Consolidate sales forecast
Periodical sales/order/market price/ NPD analysis report
Manage index for sales progress
Following up on sales deduction and the cost for sales programs