Thursday, December 1, 2011

Job Openings of Application Developer | IBM Careers



Application Developer

Job ID GBS-0438562
Job type Full-time Complementary
Work country Egypt
Posted 02-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset WebSphere Business Integration Message Broker
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in translating IT requirements in the design, development, and assembly of components to create custom information systems. Typical examples of the deliverables are functional and technical designs, models, components, code, unit tests, and documentation. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Remote Software Support Specialist for Multinational clients Vacancy | IBM Careers



Remote Software Support Specialist for Multinational clients (English-speaking)

Job ID GTS-0432787
Job type Full-time Complementary
Work country Egypt
Posted 20-Sep-2011
Work city Cairo
Job area Consulting & Services
Travel No travel
Job category Product Services
Business unit MTS
Job role Remote Technical Support
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
For IBM's Multinational clients, Software Support Specialists are required to deliver Remote Technical Software Support Services in English by:

• Providing initial remote technical software support for unix-based OS to clients
• Interacting with client and IBM functions consistently until problem solution
• Analyzing problems/situations, understanding problem impact on client business
• Applying problem solving techniques
• Responding to client queries, providing timely resolutions to client issues
• Maintaining highest client satisfaction
• Maintaining positive client relationships even in severe and pressurized situations
• Performing problem management and end-to-end problem ownership
• Logging all related activities for each customer query and handling client data securely
• Employing IBM's standard support delivery methodologies and tools
• Performing in international software support delivery processes and environments
• Participating in scheduled offshift (callout)
• Working hours (2pm -2am), Weekends & Holidays will be according to US time as well.

The team's location is Cairo, Egypt.
In an initial phase training will be provided to gain IBM specific product knowledge and getting used to IBM's software support processes and tools. This would be provided in Cairo.

Traits and competencies wanted
• Technical
• Problem solver
• Excellent communication and listening skills
• Team player
• Very good analytical skills
• Eagerness/willingness to learn
• Ability to perform under pressure
• Ability to multitask


Skills and experience wanted
• Required:
• English fluent (both written and verbal), with neutral accent and good language comprehension
• College degree in relevant field (i.e. computer science, engineering, etc..)
• Some IT experience (2 yrs +), through business or personal interest
• Sound problem determination and troubleshooting skills
• Willingness to work in swing/night shifts (US primeshift)
• Knowledge of a UNIX operating system is highly desired
• Desired:
• AIX experience / certification(s)
• Customer facing experience
• C programming and/or scripting experience
• Technical Support experience by phone and email / Remote Delivery experience
• Knowledge of IT technology & infrastructure

Application Architect Vacancy | IBM Careers



Application Architect

Job ID GBS-0437094
Job type Full-time Complementary
Work country Egypt
Posted 25-Sep-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Architect
Business unit GD
Job role Application Architect
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Are you a talented professional interested in applying your expertise to get real business value for clients? As an Application Architect, you'll team with some of the best minds in the industry to create innovative high quality solutions focused on clients' business needs.

What does it take?
First and foremost, you'll be designing applications required to automate business processes, and meet business needs. Often, resulting designs may run on multiple platforms and be composed of multiple software packages and custom components.

You'll define best practices in the critical evaluation, selection and/or development of the software components and hardware requirements of applications and data. You'll use your expertise in application development to evaluate and select development methods, processes, best practices and tools.

Finally, you'll be responsible for applications-related quality, performance, availability, scalability and integrity, ensuring application usability, for instance, through a high-quality functional interface to applications.

Be a leader at an industry-leading company. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Application Developer Vacancy | IBM Careers



Application Developer

Job ID GBS-0439806
Job type Full-time Complementary
Work country Egypt
Posted 09-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Application Developer
Job role skillset J2EE
Commissionable/Sales-Incentive jobs only No

Job description
In this job role you'll use your expertise in translating IT requirements into great design, as well as development and assembly of components, coding, unit testing and documentation, to create custom information systems for our clients. Applicants should also be specialists who primarily apply their technical skills in an internal or external customer billable services, and implementation, environment.

Required
Bachelor's Degree
At least 1 year experience in Application Development-J2EE
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Business Analyst Vacancy | IBM Careers



Business Analyst

Job ID GBS-0439909
Job type Full-time Complementary
Work country Egypt
Posted 10-Oct-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel Job category IT Specialist
Business unit GD Job role Business Analyst
Job role skillset Technical Requirements
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role have expertise in analysis and description of business processes, and their translation into functional and non-functional IT requirements. Business analysts act as the interpreters between the worlds of IT and business. Typical examples of the deliverables are functional and non-functional requirements, use-cases, process models, and impact analysis. IT Specialists in this role primarily apply their technical and business process skills in an internal or external customer billable services and implementation environment.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

MEA Channel Marketing Communication Lead Vacancy | IBM Careers



MEA Channel Marketing Communication Lead

Job ID S_D-0440595
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Marketing & Communications
Travel No travel
Job category Marketing & Communications
Business unit GblBP&MM
Job role Marketing & Communications Operations Professional
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Marketing & Communications Operations (MCO) ensures the Marketing & Communications (M&C) organization model and management system supports business strategies and goals to drive operational efficiency and effectiveness, transformational change and operational transactions for the Marketing & Communications function.

As the trusted advisor of the M&C Leadership team, MCO drives the adoption of organization models, processes and automation, implements appropriate planning and measurement systems, collects and reports defined metrics and provides analysis and insight into business performance. MCO assists M&C professionals to operationalize strategies by making investments and tradeoffs consistent with the marketing plans in BU, GMT/IMT and/or GMU/IOT. MCO also deploys/tailors M&C specific programs to aid talent development and purposeful learning activities.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Job Openings of CRM Consultant | IBM Careers



CRM Consultant

Job ID GBS-0440592
Job type Full-time Regular
Work country Egypt
Posted 12-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Consultant
Business unit ConServ
Job role Package Solution Consultant
Job role skillset CRM Applications
Commissionable/Sales-Incentive jobs only No

Job description
Be a Package Solution Consultant at IBM. You won't just be solving IT problems, you'll be working with our top-tier clients to help them meet their business needs through innovative solutions. You'll be a trusted advisor, helping our clients make better, informed decisions. How? Using in-depth consulting skills, business knowledge, and packaged solution expertise, you'll work directly with clients to select, implement, support and effectively integrate IBM's world-class packaged technology solutions into their diverse business environments.

At IBM, you'll get experience with projects that span the globe, and work with the world's largest experienced services skill pool, in more than 170 countries worldwide. Join us.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

CRM Delivery Cust Svc Rep - English Vacancy | IBM Careers



CRM Delivery Cust Svc Rep - English

Job ID BPD-0441074
Job type Full-time Complementary
Work country Egypt
Posted 15-Oct-2011
Work city Cairo
Job area Operations (all other)
Travel No travel
Job category Enterprise Operations
Business unit CRMProcOps
Job role CRM Delivery Cust Svc Rep
Job role skillset Delivery Operations Support
Commissionable/Sales-Incentive jobs only No

Job description
Interested in representing one of the best known global brands around? If you're a pro-active, customer-oriented professional, read on. IBM is looking for top-notch Customer Relationship Management (CRM) Delivery Customer Service Representatives (CSR).

Do you have what it takes? As a CSR, you'll be responsible for expertly handling information inquiries or requests about IBM products from IBM personnel as well as customers and Business Partners who represent some of the most powerful companies worldwide.

In addition you could be supporting IBM client customers from a varied portfolio of industries such as telecommunications, healthcare, banking, information services, government work and more.

You could also be the "go to" person for general inquiries, service delivery, technical support and database management requests. In fact a whole range of opportunities awaits you. You'll develop the experience and knowledge of specialized tools and procedures to address requests efficiently and effectively - to ensure highly satisfied customers.

We've been creating the products and services that businesses want for more than 100 years. Join us.

Interested in learning more about IBM? Check out the IBM Global Careers newsletter.


Required
Bachelor's Degree
English: Intermediate

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Subject Matter Expert Vacancy | IBM Careers



Telecom Subject Matter Expert

Job ID GBS-0443045
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
An experienced Practice Leader is needed for the GBS Global Center of Competence for Telecommunication, Media and Entertainment. Must have the ability to (1) Execute, help sell, and deliver integrated solutions targeted specifically for the Telco industry, for both current IBM accounts as well as new client opportunities, and for both Global Business Services (GBS) and Global Technology Services (GTS),(2) Provide executive level deep Telco Industry subject matter expertise in the areas of end to end business process transformation, BSS/OSS application integration, and Next Generation Network technology. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)
Outsourcing Operations, Applications, and Services
Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
Leadership

Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Minimum 10 to 15 years of experiences in the Telecom Industry. Proven ability to lead and support large scale complex projects transforming new or existing processes, operations, or solutions.
Proven ability to lead/support large software architecture planning and delivery projects.

Additional information:

This position is open only to candidates resident in the Middle East & African region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom Enterprise Architect Vacancy | IBM Careers



Telecom Enterprise Architect

Job ID GBS-0443071
Job type Full-time Regular
Work country Multiple (EG, ZA, AE, SA, KE, MA, NG)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Provide expertise in developing Enterprise Architectures in the Telecommunications Industry and translating these into Solution Architectures. Designs solutions that comprise end to end enterprise integration. Solutions designed may run on multiple platforms and may be composed of multiple software packages. This role is responsible for performance, availability and scalability of the applications, and maintains the functional interface to the solution infrastructure.

Analyze and advise on Client Business Issues, Lead Team to Design Solutions for the Client, Advise on Emerging Technologies, Apply Knowledge of IBM and Competitive Industry Architectures, Develops plans, schedules, and cost data for integration effort., Participates in planning and prioritization meetings to analyze cost benefit of various integration strategies, Leads in the design, development, testing and implementing of assigned integration programs

Required
At least 5 years experience in Perform Negotiations
At least 5 years experience in Apply Architectural Thinking
At least 5 years experience in Manage Client Relationships
At least 5 years experience in Use Architectural Modeling Techniques
At least 5 years experience in Develop Architecture
At least 5 years experience in Analyze Information Systems Architecture
At least 5 years experience in Develop Architecture Transition Plan
At least 5 years experience in Perform Architectural Asset Development and Reuse
At least 5 years experience in Plan Architectural Aspects of Project
At least 5 years experience in Plan Enterprise Architecture (EA) Development
At least 5 years experience telecommunications
At least 5 years consulting experience
Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telecom Industry. Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large architecture planning and delivery projects


Additional information:

This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BSS/OSS Architect Vacancy | IBM Careers



Telecom BSS/OSS Architect

Job ID GBS-0443054
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Telco BSS/OSS Architect is responsible for translating client's business requirements into specific system, application, and process designs. This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's BSS/OSS solution. Responsible for a wide range of activities from requirements analysis through design specification. At the Senior level or higher, the position requires significant knowledge across competitive ISV/NEP solutions, multiple platforms, processes or architectures, as well as broad knowledge of new technologies, and will include directing the design efforts of less experienced architects. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Assurance/Network Management process
Service Delivery Platforms (SDP)
IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Network Equipment Providers (NEP)
Next Generation Networks (NGN)

Outsourcing Operations, Applications, and Services
Developing systems architecture, solutioning and implementation
Requirements analysis, estimation and proposal development
Developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions

Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions
Leadership
Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Education/Experience : Masters Degree or Equivalent experience, Field of study: Telecommunications Industry Operations,Processes,and Systems
Experience: Minimum 5-8 years of experiences in the Telco Industry.
Proven ability to advise large scale complex projects transforming new or existing processes, operations, or solutions. Proven ability to lead/support large BSS/OSS architecture planning and delivery projects

Additional information:

This position is only open to residence of the Middle East & Africa

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom BAO SME CxO Dashboards/Cognos Vacancy | IBM Careers



Telecom BAO SME CxO Dashboards/Cognos

Job ID GBS-0443066
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 3 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
Define and lead the CxO solution for telecom, Participate in Pre sale activities in DWH and Executive dashboard, become a thought leaders for the definition of KPIs at all 4 levels of the scorecard. Will guide and lead delivery teams in the business requirements aspects of the BI and Management reporting. Help in creating Dashboards showing value to the current asset stack. Will support other analytics activities such as implementing assets with high capabilities at the presentation layer.

Understanding the telecom business, market and main drivers, good communication skills both at the C-level and wit development teams, ability to initiate alone and apply self study to new problem areas, deep understanding in predictive analytics and statistics, understanding of corporate reporting requirements

Required
At least 15 years of experience in BI with the major portion in BI
At least 7 years experience working with CFO and CMOs creating enterprise level Dashboards with experience in telecom
At least 5 years experience in predictive analytics and statistics, corporate reporting requirements

At least 5 years experience in project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions

At least 5 years experience guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
At least 5 years consulting experience

Ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Additional information:
This position is open only to candidates resident in the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Telecom - Smarter Commerce - Associate Partner Vacancy | IBM Careers



Telecom - Smarter Commerce - Associate Partner

Job ID GBS-0443059
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, TN, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
The Smarter Commerce Managing Consultant / Associate Partner is directly accountable/responsible for successful sales and delivery of B2B/B2C eCommerce & multichannel solutions.

The consultant will have direct involvement in developing solutions, creating opportunities and leading delivery of projects in the telecommunications industry.
The role will assist clients in identifying the types of solutions that will improve the client's market share, reduce costs or improve customer service.
The consultant will be responsible for establishing and managing client relationships as well as providing hands-on leadership, direction, and mentoring to the team.
This role will participate in pre-sales activities, assessments and the delivery of the solution.

Other responsibilities will include: business case development, project and program management, business development and proposal writing and management.
Readiness to travel within the region and globally is required (90% or more).

Required
At least 5 years experience in the following:
Selling and delivering custom and package eCommerce solutions
Telecommunications Industry
Demonstrated analytical skills with proficiency in fundamental consulting and telecom operations tools, methods, and frameworks
Demonstrated excellent written and oral communication skills
Presenting proposals and selling professional services engagements at client

executive levels
SOA
Business Process for marketing.
Sales and service
IT and Business Strategy for Multi Channel Transformation
Business Solution Design for Sales and Service transformation.
Bachelor's Degree
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Strong written, oral communications and presentation skills in English

Preferred
Master's Degree or equivalent experience

Additional information:
This position is only open the residence of the Middle East & Africa Region.

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Senior Telco Project Manager/Project Executive Vacancy | IBM Careers



Senior Telco Project Manager/Project Executive

Job ID GBS-0443043
Job type Full-time Regular
Work country Multiple (EG, KE, MA, NG, SA, ZA, AE)
Posted 26-Oct-2011
Work city - Any
Job area Consulting & Services
Travel Up to 2 days a week (home on weekends-based on project requirements) Job category Consultant
Business unit ConServ
Job role General Other Consultant
Job role skillset General
Commissionable/Sales-Incentive jobs only No
Job description
An experienced Telco Project Manager is needed for the GBS Global Center of Competence for Telecommunication, Media and Entertainment. Responsible for leading large complex Telco Projects or significant segment(s) of large complex Contracts. Requires knowledge of the Telco Industry and processes, more specifically around BSS/OSS and/or SDP/IMS. Is responsible for performance, cost, scope, schedule, quality, appropriate business measurements as well as responsibility for revenue and profit objectives of the project or contract.

Maintains professional knowledge of market segment / industry / technology / discipline trends and is recognized for business acumen by the client or customer set supported. Leads a team in the initiating, planning, controlling, executing, and closing tasks of a project (or segment of a contract) to produce the solution deliverable. Can participate in and lead a wide range of process activities beginning with the request for proposal through development, test and final delivery. Formulates partnerships between customer, suppliers, and IBM staff to address issues and opportunities for IBM and the client.

For Strategic Outsourcing and/or Application Management, is responsible for organizing and leading a cross functional team in developing and implementing project deliverables, with an emphasis on quality, productivity, and consistency. Provides direction to the Product Development Team (PDT), project staff and suppliers. Global knowledge sharing and management is key to IBM’s success. Individuals will be responsible for the creation, harvesting, protection, and reuse of IBM’s intellectual capital. Individuals will participate actively in knowledge sharing activities like communities of practice, forums, conferences and/or other knowledge exchanges. Readiness to travel within the region and globally is required.

Required:
At least 5 years experience in the following areas:
Outsourcing Operations, Applications, and Services
Project management, team leadership, and client relationship management in support of the delivery of business and/or technical project solutions

Leadership
Client Negotiations
Developing executive level relationships, with prior experience in the identification, development, and closure of sales efforts
Guiding & facilitating exec level business decisions & performing business analysis such as quantitative & qualitative analysis, business case development, operations analysis, and/or other solutions
Business Partner Management
Problem Solving Technique
Business Development
BSS/OSS Software Application Integration
Billing, Mediation, and CRM
Order to Cash end to end process
Service Delivery Platforms (SDP) / IP Multimedia Systems (IMS)
Independent Software Vendors (ISV)
Consulting experience
Readiness and ability to accommodate extensive global/regional travel (90% or more)
Bachelor's Degree
Strong written, oral communications and presentation skills in English

Preferred:
Minimum 5-10 years of experience in the Telecom Industry. IBM and/or PMI Project Management Certification, or equivalent desired.
Proven ability to lead and support large scale complex projects transforming new or existing processes, operations, or maintaining and delivering existing solutions.
Proven ability to lead/support large systems integration projects.

Additional information:

This position is open only to candidates resident in the Middle East & African region.

Required
Bachelor's Degree
English: Fluent

Siebel Product Specialist Vacancy | IBM Careers



Siebel Product Specialist

Job ID GBS-0443655
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Consultant
Business unit ConServ
Job role Package Solution Consultant
Job role skillset Siebel Configuration
Commissionable/Sales-Incentive jobs only No

Job description
The Business Analyst for Order Management is responsible for translating client's business requirements regarding order management processes and product modeling into specific Siebel system, product catalog, application, and process designs.

This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's CRM solution.

Responsible for a wide range of activities from requirements analysis through design specification. Readiness to travel within the region and globally is required.

Skills Required:

Technical:
• General knowledge of Telco business systems environment
• Deep knowledge of Siebel Telco Order Management and Siebel Product Modeling
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Siebel Integration Lead Vacancy | IBM Careers



Siebel Integration Lead

Job ID GBS-0443651
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Architect
Business unit ConServ
Job role Technical Solution Architect
Job role skillset Enterprise Integration
Commissionable/Sales-Incentive jobs only No

Job description
The Siebel Integration Lead Consultant leads analysis, design, development and implementation of integration efforts with Siebel solutions.
The Consultant applies understanding of business challenges and Siebel to develop process/technical solutions, leads Siebel teams, leverages deep technical and process knowledge and broad Siebel experience, and effectively interacts with client representatives.
Responsibilities include requirements definition, mapping & gap analysis, Siebel integration design.

Skills Required:

Technical:
• Minimum of 5 years experience utilizing, Siebel Tools, workflow, eScript, EAI, business services, EIM, EAI Framework, Error Handling Framework, EAI Siebel Server components for performance and usability
• Understanding of Siebel server architecture
• Minimum of 5 years solid experience as a Siebel Integrator with experience of Siebel 7 and/or greater
• Strong knowledge of the principles of Siebel integration and concepts including the use of Integration objects, XML and XSLT

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.


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For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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Siebel Business Analyst Lead Vacancy | IBM Careers



Siebel Business Analyst Lead

Job ID GBS-0443647
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category IT Specialist
Business unit ConServ
Job role Business Analyst
Job role skillset BAO-Enterprise Information Mgmt
Commissionable/Sales-Incentive jobs only No

Job description
The Business Analyst Lead is responsible for translating client's business requirements into specific Siebel system, application, and process designs.
This includes working with client personnel and executives to identify functional requirements and subsequently working with and leading others in the identification, justification and design of the client's CRM solution.
Responsible for a wide range of activities from requirements analysis through design specification. Readiness to travel within the region and globally is required.

Skills Required :

Technical:
• General knowledge of Telco business systems environment
• Good understanding of corporate IT policies, procedures and standards
• Knowledge of Service Level Commitments
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization

Required
Bachelor's Degree
English: Fluent
Additional information
Skills Required :

Technical:
• General knowledge of Telco business systems environment
• Good understanding of corporate IT policies, procedures and standards
• Knowledge of Service Level Commitments
• General Knowledge of technology across platforms
• Analytical capabilities

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills

Ability to communicate at all levels within the organization
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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CRM Project Manager Vacancy | IBM Careers



CRM Project Manager

Job ID GBS-0443649
Job type Full-time Regular
Work country Egypt
Posted 30-Oct-2011
Work city Cairo
Job area Consulting & Services
Travel Up to 1 day a week
Job category Project Management
Business unit ConServ
Job role Project Manager
Job role skillset CRM
Commissionable/Sales-Incentive jobs only No

Job description
Being a high caliber candidate with business acumen and experience, he/she will be able to build credibility in the business and have consultancy skills to aid in the guidance of the projects.

He/She develops and prepares written project plans addressing tasks, roles and responsibilities, risk, resources, budget, communications, quality, and organization.
He/She develops work breakdown structure. Performs critical path analysis and develop time-lines for completion of tasks, measuring the deliverable work packages of the project against the project plan.

He/She Manages project risk through comprehensive mitigation assessment and planning techniques.
He/She leads an effective change control process within the project, obtain approvals for changes to scope, budget, and schedule that effect the critical path.

Skills Required:

Technical:
• Must have managed one or more big or multiple Siebel projects
• Very strong Project Management background
• Solid Telecom experience
• Formal Project Management certification
• Big 4 experience is definite plus

Interpersonal:
• Good verbal and written communication skills
• Negotiation skills
• Decision making skills
Ability to communicate at all levels within the organization
Build credibility at Senior Management and Board level.
English essential, Arabic is a plus.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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Specialty Software Sales Rep - Security Products Vacancy | IBM Careers



Specialty Software Sales Rep - Security Products

Job ID S_D-0444338
Job type Full-time Regular
Work country Multiple (AO, EG, KE, NG, ZA, TZ, AE)
Posted 07-Nov-2011
Work city - Any
Job area Sales
Travel 50% travel annually
Job category Sales
Business unit Software Sales
Job role Industry Solution Representative
Job role skillset General
Commissionable/Sales-Incentive jobs only Yes

Job description
The Specialty Software Sales Rep is responsible for developing Brand/product specific
solutions that address your client’s business needs (both industry and
business) and deliver client value while supporting brand-specific business
strategies. You will work to create solutions which are tailored to client’s
business needs and integrate the IBM/brand capabilities in a way that is
valued by the customer and superior to the competition. In this role, it is
essential that you are able to apply industry-specific knowledge and
experience to bring new business and technology insights to assigned clients.

Successful candidates will be responsible for all aspects of selling IBM Security
products - including Q1 Labs products after closing of the planned acquisition -
including territory / pipeline management, opportunity identification,
analyzing IT security requirements of enterprise clients, selecting appropriate
IBM solutions, leading PoCs, demonstrations, client workshops and
presentations, quotes / pricing, and other proposal development activities.

Successful candidates will:
• Demonstrate understanding of client requirements regarding enterprise
security controls, policies and related technologies, and how IBM solutions can
meet these requirements.
• Be able to recognize compelling reasons for clients and prospects to act upon
these requirements, and in turn be able to communicate how to persuasively
articulate how comprehensive IBM security solution(s) can best meet these
requirements.
• Demonstrate knowledge of enterprise client budgeting and purchasing
processes, typical recommender and decision maker roles involved, and how to
progress security opportunities from opportunity identification to closure.
• Be capable of presenting and articulating the differentiated value of IBM
Security solutions compared to competitors in the market.
• Have experience successfully leading sales teams in complex, competitive
sales situations, including PoCs and extensive demonstrations.
• Understand, and be able to articulate to clients, deployment processes and
best practices to lower deployment risk and accelerate time to value.
• Show evidence of working cohesively with channel partners to develop
customer relationships and ensure clients are provided with the best available
IBM solutions.

Required
High School Diploma/GED
At least 5 years experience in selling enterprise solutions in the Security market with strong history of success
Basic knowledge in world wide, regional and local regulatory compliance mandates
English: Fluent

Preferred
Bachelor's Degree
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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Learning Facilitator in Nairobi, Lagos,Dubai,Egypt Vacancy | IBM Careers



Learning Facilitator in Nairobi, Lagos,Dubai,Egypt

Job ID S_D-0444457
Job type Full-time Regular
Work country Multiple (EG, KE, NG, AE)
Posted 09-Nov-2011
Work city - Any
Job area Human Resources (non consulting)
Travel 25% travel annually
Job category Human Resources
Business unit HR S&D
Job role Learning Facilitator
Job role skillset Personal & Prof Skills Enhancement
Commissionable/Sales-Incentive jobs only No

Job description
The Leadership Development Learning Facilitator plays a key role in the leadership enablement and development of managers leaders across the GMT and in improving manager productivity and effectiveness through multifaceted learning models, incorporating IBM’s Values and Competencies.

An individual in this role applies experience and knowledge of instructional delivery and facilitation principles to increase the knowledge and skills of clients. This is normally achieved by utilizing a variety of methods, media, and technologies.

The individual is responsible for a thorough understanding of the subject matter, attainment of instructional objectives, motivation of students and application of instruction skills in a classroom and/or virtual environment. He or she requires both subject matter expertise and process expertise (where "process" could be face-to-face presentation skills, e-facilitation skills, use of classroom or on-line tools and technology, adult learning concepts, etc.).

This role also encompasses strong client/business unit relationships, use of consultative approaches, and the ability to measure/analyze learning effectiveness. There is a strong emphasis on Facilitator excellence and global collaboration in a high performance teaming environment. Opportunities to take responsibility for program management (on a regional, GMU or Global level depending on skills, interests, and availability) in addition to facilitation delivery are strongly encouraged.

Willingness and ability to travel to deliver classes
Experience working in diverse group settings.
Knowledge of IBM Business/Organization/Strategies.
Knowledge of Human Resources People Processes.

Required
High School Diploma/GED
At least 1 year experience in Leadership/People management
At least 1 year experience in Prior facilitation experience
At least 1 year experience in Consultative Approaches/Methods
At least 1 year experience in Project Leadership/Management
English: Fluent

Preferred
Bachelor's Degree
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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Real Estate Operations Professional Vacancy | IBM Careers



Real Estate Operations Professional

Job ID S_D-0296759
Job type Full-time Regular
Work country Egypt
Posted 11-Nov-2011
Work city Cairo
Job area Finance & Accounting (non consulting)
Travel No travel
Job category Enterprise Operations
Business unit Finance
Job role Real Estate/Facilities Administrative Professional
Job role skillset Site Services
Commissionable/Sales-Incentive jobs only No

Job description
The real estate professional applies experience in performing and interpreting business cases and financial analysis. Makes portfolio management and financial model recommendations based on a complete understanding of business strategy, priorities, accounting and financial targets through the development of comprehensive financial models and analysis across multiple investment opportunities.

In addition, includes the analysis and interpretation of complex data, identification of issues, developing alternatives and recommended solutions. The role includes the leadership and accountability for the success of multiple projects. Project Managers are responsible for an array of activities, including negotiating business terms and lease documents, planning construction projects, developing occupancy solutions.

This role also includes facilities operations and management services, advice and planning for all aspects of owned and leased facilities and physical plant (infrastructure) required for proper operation of office, data centers, and manufacturing facilities. Identifies problems and develops solutions related to facilities management, operational and space planning issues.

Required
Bachelor's Degree
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
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Test Specialist Vacancy | IBM Careers



Test Specialist

Job ID GBS-0446281
Job type Full-time Complementary
Work country Egypt
Posted 15-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Test Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role will have expertise in the planning, design, management, execution, and reporting of tests using appropriate testing tools and techniques, and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified together with the business. Typical examples of the deliverables are testing strategies, test plans, test cases, test reports, and quality metrics. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Required
Bachelor's Degree
Basic knowledge in Testing
English: Intermediate
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

Senior Performance Tester Vacancy | IBM Careers



Senior Performance Tester

Job ID GBS-0446287
Job type Full-time Complementary
Work country Egypt
Posted 15-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category IT Specialist
Business unit GD
Job role Test Specialist
Job role skillset General
Commissionable/Sales-Incentive jobs only No

Job description
IT Specialists in this job role will have expertise in the planning, design, management, execution, and reporting of tests using appropriate testing tools and techniques, and conforming to agreed standards, to ensure that new and amended systems, together with any interfaces, perform as specified together with the business. Typical examples of the deliverables are testing strategies, test plans, test cases, test reports, and quality metrics. IT Specialists who primarily apply their technical skills in an internal or external customer billable services and implementation environment. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Required
Bachelor's Degree
At least 1 year experience in Testing
English: Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, national origin, genetics, disability, age, or veteran status.

****
For More Information about IBM careers and apply online visit : IBM Careers or IBM Website
*****

SAP Consultant Vacancy | IBM Careers



SAP Consultant

Job ID GBS-0447270
Job type Full-time Complementary
Work country Egypt
Posted 21-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Consultant
Business unit GD
Job role Package Solution Consultant
Job role skillset SAP.CRM
Commissionable/Sales-Incentive jobs only No

Job description
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on Business/Scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer
satisfaction, or impact immediate costs or expenses.

Package Solution Consultant Vacancy | IBM Careers



Package Solution Consultant

Job ID GBS-0447797
Job type Full-time Complementary
Work country Egypt
Posted 23-Nov-2011
Work city Cairo
Job area IT & Telecommunications (non consulting)
Travel No travel
Job category Consultant
Business unit GD
Job role Package Solution Consultant
Job role skillset Siebel Configuration
Commissionable/Sales-Incentive jobs only No

Job description
This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment in order to achieve client expected business results. The employee focuses on individual/team objectives and development of professional effectiveness.

Skills:

Environment:
Professional knowledge related to incumbent's position, team, and department. Requires ability to absorb professional knowledge quickly and develop skills.

Communication/Negotiation:
Draw upon professional concepts to collaborate with others to carry out assigned duties. Negotiation is required.

Problem Solving:
Recognize job-related problems. analyze causes using existing techniques or tools, prepare and recommend solution alternatives. Challenge the validity of given procedures and processes with the intent to enhance and improve.

Contribution/Leadership:

Works on professional projects;work is often reviewed for developmental purposes.
Understand the standard mission of the professional group and vision in own area of competence. May directly influence people in own project. Position may require coordination of activities of less experienced or less knowledgeable team members.

Impact on Business/Scope:

Accountable for individual or team results. May contribute by supporting activities that are subject to business measurements, impact customer
satisfaction, or impact immediate costs or expenses.